> Markdown version of [/jobs/ext/1912870-computer-phone-repair-tech-customer-service](https://www.wearedevelopers.com/jobs/ext/1912870-computer-phone-repair-tech-customer-service). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Computer & Phone Repair Tech / Customer service

- **Company:** Mobile & Computer repairs
- **Location:** Cardiff, UK
- **Salary:** £29,120.0
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Computer Networks, Desktop Computing, Networking Basics, Peripherals, Computer Equipment
- **Published:** August 4, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=b11c9b02b617abe6

## About the Role

* Proven experience in computer repair, equipment repair or related technical roles.
 * Strong mechanical knowledge with experience using hand tools for delicate repairs.
 * Familiarity with computer hardware components, schematics, and troubleshooting techniques.
 * Knowledge of computer networking principles and equipment setup.
 * Ability to perform maintenance tasks efficiently on various electronic devices.
 * Excellent organisational skills with attention to detail in documentation and repair procedures.
 * Good communication skills to assist customers effectively and explain technical issues clearly.
 * Previous experience working with schematics or technical diagrams is advantageous but not essential. This position offers an engaging environment for individuals passionate about technology repair and customer service excellence.

Pay: £14.00 per hour

Experience:

 * repair: 1 year (required)

## Description

We are seeking a skilled Computer & Phone Repair Technician with excellent customer service skills to join our team. This role involves diagnosing, repairing, and maintaining a variety of electronic devices, including computers and smartphones. The ideal candidate will possess strong mechanical knowledge, proficiency with hand tools, and a solid understanding of computer hardware and networking. You will be responsible for delivering high-quality repairs while providing exceptional support to our customers in a fast-paced environment. This paid position offers opportunities for professional growth within the organisation., * Diagnose and repair hardware issues on computers, smartphones, and other electronic devices.

 * Use hand tools and specialised equipment to disassemble, repair, and reassemble devices accurately.
 * Interpret schematics and technical diagrams to troubleshoot complex problems effectively.
 * Perform routine maintenance on computer hardware and peripherals to ensure optimal performance.
 * Conduct computer networking setups, including configuring routers, switches, and other network components.
 * Repair or replace faulty components such as screens, batteries, motherboards, and connectors.
 * Provide excellent customer service by explaining repair processes clearly and offering advice on device maintenance.
 * Maintain detailed records of repairs performed and parts used in each case.
 * Ensure all repairs meet quality standards and adhere to safety protocols.


## Related Videos

- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge)
- [Go's Concurrency and Parallelism Inside Containers](https://www.wearedevelopers.com/videos/100058-go-s-concurrency-and-parallelism-inside-containers)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)