> Markdown version of [/jobs/ext/1913032-service-desk-analyst-strictly-legal-it-law-firm-background-part-remote](https://www.wearedevelopers.com/jobs/ext/1913032-service-desk-analyst-strictly-legal-it-law-firm-background-part-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Service Desk Analyst, Strictly Legal IT / Law Firm Background, Part Remote

- **Company:** Carrington Recruitment Solutions Ltd
- **Location:** London, UK (Remote available)
- **Salary:** £34,000.0 - £38,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Suite, Microsoft Azure, Microsoft Office, Microsoft Software, Azure Active Directory, Microsoft SharePoint, Speech Recognition
- **Published:** August 4, 2026
- **Apply:** https://www.reed.co.uk/jobs/service-desk-analyst-strictly-legal-it-law-firm-background-part-remote/57194796

## About the Role

You MUST have experience of working on a Service Desk for a Law firm or a Professional Services firm, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory and SharePoint.

Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Partners with no problems. Because of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, as stated, a Legal IT background would be preferred. Any AV (Audio Visual) experience would be preferable too., * Legal IT

 * Audio Visual Systems
 * Azure Active Directory
 * Bighand Speech Recognition
 * Intapp Software Suite
 * Microsoft 365 (M365)

## Description

Service Desk Analyst, IT Support Engineer, Legal IT, Law Firm. ITIL, Professional Services, Microsoft Troubleshooting, London


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