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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Executive Support & Business Improvement Coordinator - **Company:** Somerlap Forest Products Ltd - **Location:** Mark, UK - **Salary:** £33,000.0 - £38,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Outlook, Business Systems, Microsoft Office - **Published:** August 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=70ec2076f2ecf647 ## About the Role * Exceptionally organised and detail-oriented * Confident, resilient, and able to work on their own initiative * Patient, diplomatic and able to build strong relationships * Comfortable introducing structure and new ways of working * Professional and respectful of extensive industry knowledge and experience * Strong with Microsoft Office, Outlook and business systems * A quick learner who can understand new systems, products and processes * Interested in and experienced in improving processes and driving efficiencies ## Description We are looking for a highly organised, proactive and confident individual to support our Joint Managing Director, who has over 40 years of industry experience and is at the heart of our sales, customer relationships and purchasing activities. The hours are Monday to Friday, 8.00am to 4.30pm (40 hours per week). Some flexibility around start and finish times will be considered for the right candidate. This is an exciting opportunity to play a key role in supporting the Director's day-to-day activities while helping to improve business processes, strengthen communication and ensure valuable knowledge is captured and shared across the business. This is not a typical PA role. We need someone who can bring structure, organisation and process improvement whilst building a trusted working relationship with a highly respected and successful Director. You'll be responsible for managing diaries, coordinating meetings and customer visits, organising emails and communications, preparing quotations, recording customer information, and helping ensure valuable business knowledge is captured and shared across the company. The role will involve accompanying the Director on customer visits, learning our systems and processes, setting up new systems, supporting purchasing activities, liaising with colleagues across the business and identifying ways to improve efficiency and communication. The role will also include supporting business improvement projects as required. This may involve researching and introducing new systems to streamline the business, as well as helping improve areas such as quality systems, procedures and record keeping. You will work closely with managers and the wider leadership team to help put agreed improvements into place., * Managing the Director's diary, meetings and travel arrangements * Organising and prioritising emails and communications * Supporting customer account management activities * Preparing and issuing customer quotations * Attending customer visits and recording key information * Assisting with purchasing and supplier communications * Capturing and maintaining accurate business records * Liaising with colleagues to coordinate activities and reduce interruptions * Identifying and implementing process improvements * Supporting business improvement projects as required in other departments This is a fantastic opportunity for someone who enjoys bringing order to complexity, building strong working relationships and making a genuine impact on how a business operates. ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)