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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Protection Analyst - **Company:** Proofpoint - **Location:** UK - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software as a Service, Cyber Security, Data Security, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Cloud Services, TCP/IP, Firewalls (Computer Science), Tools for Reporting - **Published:** August 4, 2026 - **Apply:** https://dejobs.org/x/x/F07F8455BDCD457DBFFD9A866EB4542B/job/ ## About the Role * A genuine interest in data protection, cyber security and developing into a technical engineering role. * A logical troubleshooting mindset and the patience to work through a problem step by step. * Basic knowledge of networking, compute, endpoints, identity and how SaaS services connect. * Confidence reading logs, technical documentation and system information to form a clear view. * Curiosity, grit and ownership, with the drive to keep learning when the answer is not obvious. * Clear written and verbal communication, including the ability to explain findings simply. * Strong attention to detail and an organised approach to evidence, records and follow-up actions. * A collaborative, customer-focused approach and the judgement to ask for support when needed. Desirable Experience * Experience in data protection, security operations, a service desk, technical support or a similar client-facing role. * Exposure to Proofpoint Data Security, DLP, Insider Threat Management, Email Protection or comparable platforms. * Experience reviewing alerts, policy matches, endpoint health, agent status or telemetry. * Familiarity with TCP/IP, DNS, HTTP/S, proxies, firewalls and email flow at a practical level. * Working knowledge of Windows or macOS endpoints, cloud services, SaaS administration or identity and access. * Experience testing or tuning policies and rules, validating outcomes or supporting controlled changes. * Comfort using log search, dashboards, reporting tools, vendor knowledge bases or technical documentation. * Relevant training or certification in cyber security, networking, cloud, systems or a related discipline. * Awareness of scripting, APIs or automation concepts, with an interest in developing these skills. Additional information This role is designed to build a strong foundation in Information Protection operations and engineering. With coaching, product learning and demonstrated capability, the role can expand from investigation and validation into greater ownership of configuration, testing, standard changes and technical delivery. Success will be shaped by how you learn, troubleshoot, communicate and take ownership - not by already being a fully formed engineer on day one. You do not need to meet every point. We value technical aptitude, learning ability and the right mindset alongside experience. ## Description This is a Data Protection Analyst role with a clear technical development pathway into Information Protection engineering. It combines day-to-day data protection operations with hands-on exposure to troubleshooting, policy and rule validation, platform health, configuration support and technical delivery. You will work alongside experienced engineers and service teams, taking ownership of first-line technical work and building towards greater responsibility for standard configuration and production changes as your capability grows. This role suits a curious, hands-on problem solver who enjoys learning technology, breaking issues down step by step and growing into engineering ownership. Your day to day * Monitor and triage alerts across DLP, Insider Risk, endpoint, cloud and email security services. * Investigate policy triggers, gather evidence, record clear findings and escalate risk when needed. * Complete platform health checks covering endpoint connectivity, agents, telemetry and integrations. * Verify new and updated rules, including monthly hot items, alert accuracy, exceptions and false positives. * Handle Level 1 client requests, resolving standard issues or escalating with useful technical evidence. * Troubleshoot methodically using logs, dashboards and testing to isolate likely root causes. * Support policy and rule configuration, testing, tuning, validation and handover activities. * Assist with approved platform changes and progressively own standard changes as capability grows. * Research product behaviour, known issues and configuration options, then recommend next steps. * Keep workbooks, runbooks, change records, knowledge articles and customer documentation accurate. * Work with senior engineers, consultants and service managers to improve repeatable service delivery. ## Related Videos - [You can’t hack what you can’t see](https://www.wearedevelopers.com/videos/41-you-can-t-hack-what-you-can-t-see) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [Events like RSAC Get You CISOs. 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