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# Onsite (Level 2) IT Technician

- **Company:** TGIPOWER, LLC
- **Location:** Doral, FL, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $60,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Firmware, Networking Basics, Airwatch, Peripherals, Information Technology, Casper Suite, Laptops
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=91814207115358e7

## About the Role

iPower Technologies, a growing national IT MSP, is seeking a motivated candidate for a temp-to-full-time role, offering the opportunity to evaluate long-term fit and performance.

The ideal candidate has experience in a fast-paced IT support environment, strong customer service skills, and a commitment to follow-through. Reliable transportation is required for travel between client sites. This role demands a balance of technical expertise, professionalism, and a strong work ethic.

Candidates should be organized, detail-oriented, and able to prioritize tasks in high-pressure environments with flexible scheduling. Strong documentation and time management skills are essential.

https://goipower.com/it-services/

Candidates must have 3+ years of IT experience to be considered., * Bilingual (English/Spanish) preferred; reliable transportation for travel within Dade/Broward

 * Bachelor's degree (IT or related) preferred; 3+ years IT support (hardware deployment)
 * Proficient with desktops, laptops, printers; strong Windows/Mac OS and basic networking knowledge
 * Experience with RMM, patching, MDM (JAMF/AirWatch), and CrowdStrike
 * Strong communication, documentation (SOPs), and troubleshooting skills
 * Able to manage multiple priorities, urgent issues, and complex customer situations
 * Professional, service-oriented; thrives under pressure and meets performance metrics
 * Support full project lifecycle; proactively communicate and resolve user issues
 * Recommend improvements, escalate complex issues, and promote a team-oriented culture
 * Flexible for occasional evenings/weekends

## Description

* Provide onsite support for hardware (desktops, laptops, printers, peripherals)
 * Install, configure, maintain, and upgrade equipment to standards
 * Diagnose and resolve issues quickly to minimize downtime
 * Collaborate with client IT teams for seamless integration
 * Perform routine maintenance (patches, firmware updates)
 * Document installations, configurations, and troubleshooting
 * Support end-users with setup, connectivity, and basic issues
 * Adhere to all company and client policies, procedures, and security protocols.
 * Provide exceptional customer service and support to ensure client satisfaction and maintain positive relationships.
 * Stay current with industry trends and best practices in IT hardware deployment and support.


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