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# Technical Engineering Sales Support

- **Company:** JMP EQUIPMENT COMPANY, LLC
- **Location:** Raleigh, NC, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Business Systems, JMP (Statistical Software)
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=be6e21a3e9c8e49a

## About the Role

* Communication skills: Written and oral
 * Proficient in all equipment selection software
 * Proficient in all Microsoft Word & Excel

Other requirements:

 * Positive Attitude
 * Ability to meet deadlines

Education

 * College (4 Years) Bachelors Technical Degree or Equivalent Work Experience preferred

## Description

General Description: Handles engineering & technical product support to help support sales efforts of the outside sales staff.
Scope of Essential Responsibilities:

 * Equipment selections & quotations on all JMP products as requested by JMP staff and customers, including reading and interpreting plans and specifications.
 + Maintaining job quote log in system
 * Provide design assistance to consulting engineers: to include follow up emails to engineers with product selections, submittals, schedules, and specification on every equipment selection request received.
 * Customer Service for customers to include quotations, placing orders, tracking order status, delivery confirmation, and product troubleshooting.
 * Support outside sales by assisting in requested tasks in a timely manner, to include but not limited to:
 + Submittals
 + Prior Approval Letters
 + General correspondence with customers
 + Expedite orders and credits for customers
 + Assist customers with returns and the JMP RMA process
 + Enter & expedite JCS jobs and factory CQM's
 * Must become proficient in company computer-based business systems and equipment quotation and selection programs.
 * Assist in setting up and helping with logistical items at local seminars and training classes
 * Assist customers on technical issues and system problems.
 * Handle all mail and package shipments, incoming and leaving
 * Coordinate all Hyfab request from local engineers to Hyfab department to make sure all required & requested information is given to the customer correctly and in a timely manner.
 * Maintain all appropriate office supplies and materials: assist management with office equipment maintenance.
 * Performs other duties as requested.


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