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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Program Data and Systems Administrator - **Company:** Legal Limited - **Location:** West Palm Beach, FL, United States - **Experience:** Experienced - **Salary:** $60,008.0 - $69,992.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Software Documentation, Information Systems, Databases, System Configuration, Data Dictionary, Data Integrity, Data Migration, Data Systems, Database Applications, Relational Databases, PC Tools, Performance Tuning, SQL Databases, Office365, Powerquery, Information Technology, Data Management, Tools for Reporting, Database Tools and Utilities - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=611cff50525d6327 ## About the Role * Bachelor's degree in information systems, data management, business administration, public administration, or a related field, or an equivalent combination of relevant education, training, and experience. * Two (2) years of experience working with databases, case-management systems, data administration, records management, reporting, or a closely related function. * Experience supporting data systems in a nonprofit, legal-services, guardianship, human-services, health-care, or government-funded environment, preferred. * Experience documenting workflows, developing user procedures, training staff, and supporting system implementations or upgrades, preferred. * Experience preparing reports or data submissions for grants, contracts, audits, compliance reviews, or performance measurement, preferred. Knowledge, Skills, and Abilities * Advanced computer skills required, including proficiency with Microsoft 365 applications, such as Outlook, Word, Excel, Access, SQL, Power Query, or comparable database and reporting tools. * Working knowledge of relational database concepts, including fields, tables, queries, validation rules, user access, reporting, and data-quality controls. * Strong typing, data-entry, proofreading, and numerical accuracy. * Sound judgment and critical thinking skills with demonstrated ability to learn and support organization-specific case-management, client-service, or program databases. * Strong analytical and technical problem-solving skills, including the ability to identify root causes, document issues clearly, test solutions, and determine when escalation is needed. * Strong technical skills in performance tuning and design, and in administration and selection of database tools for support, including analyzing and interpreting database programs to find and solve problems. * Excellent organizational, planning, attention to detail, time-management, verbal and written communication skills. * Ability to manage multiple requests and competing deadlines in a fast-paced environment, under stress and pressure. * Ability and willingness to collaborate and conduct technical troubleshooting and explain data-related information clearly and respectfully to users with different levels of technical proficiency. * Ability to work independently with appropriate initiative and accountability while also collaborating effectively as a member of a team., * Dependability, adaptability, initiative, resourcefulness, motivation, and alignment with our mission. * Confidentiality, professional discretion, data accuracy and integrity, and continuous improvement * Eagerness to learn and engage in professional development activities, keeping job-related skills current. WORK SCHEDULE AND SPECIAL REQUIREMENTS * Must pass a Level 2 background screening and internal conflict check. * Must maintain reliable attendance and punctuality. * Must work the schedule necessary to perform assigned responsibilities and meet operational deadlines. * Occasional overtime, evening and/or weekend work may be required based on business needs and will be handled in accordance with applicable law and agency policy. * Regular local and limited out-of-area travel may be required. * Valid Florida driver's license with satisfactory driving record. * Reliable vehicle with eligibility for coverage under any applicable agency insurance. ## Description The Program Data and Systems Administrator supports the Public Guardianship Project by managing program internal systems and related data processes. The position is responsible for maintaining data integrity, through accurate and timely data entry, reporting, system documentation, user support, and coordination of technical issues. Working closely with the Program Manager, program leadership, staff, and internal or external technology resources, the Program Data and Systems Administrator helps ensure that program information is secure, current, reliable, and readily available to support client services, operational decision-making, grant and contract requirements, and required reporting. This role requires specialized computer work, strong organization, time management, sound judgment, analytical and critical thinking, discretion, and a practical, service-oriented approach to problem-solving that is detail-intensive. Work schedule is as follows: generally, Monday through Friday, 9:00 a.m. - 5:00 p.m. with occasional to regular evening, weekend, and/or holiday work, as needed to support clients effectively., * Promotes and supports the mission, values, and vision of the Legal Aid Society of Palm Beach County. * Administers the day-to-day operation and maintenance of databases and related data processes used by the Public Guardianship Project. * Enters, imports, updates, and maintains client case activities (service and outcomes), and other program data accurately and within established timeframes. * Reviews source documents and electronic records for completeness, accuracy, consistency, and proper authorization; corrects information within established parameters and promptly escalates unresolved discrepancies. * Performs routine data-quality reviews and reconciliations, identifies missing, duplicate, or inconsistent records, and coordinates corrective action with appropriate staff. * Generates routine and ad hoc reports, data extracts, and summaries to support program oversight, service delivery, grant or contract compliance, outcome measurement, audits, and operational decision-making. * Assists program staff and supervisors with gathering, analyzing, interpreting, and communicating data while clearly identifying relevant definitions, assumptions, and limitations. * Creates and maintains data dictionaries, process maps, standard operating procedures, and related documentation covering the program data lifecycle from client intake through case closure or discharge. * Develops and maintains standardized data-entry conventions, quality-control procedures, and practical internal controls; recommends improvements to strengthen accuracy, efficiency, and usability. * Serves as a primary point of contact for program database questions and system issues; troubleshoots, documents, and resolves matters within the scope of the position and escalates complex issues as appropriate. * Coordinates with program leadership, information technology resources, and vendors regarding approved user access, hardware or software needs, system configuration, testing, upgrades, data migration, and related implementation activities. * Provides training, guidance, and ongoing support to staff to promote consistent, accurate, secure, and effective use of program systems. * Protects confidential client, employee, and agency information and follows all applicable privacy, information-security, records-retention, and data-handling requirements. * Digitizes, organizes, and retrieves source documents or electronic files as needed to support accurate and complete records. * Participates in staff meetings and as assigned, meetings with community partners, funders, vendors, or other stakeholders. * Maintains current knowledge of relevant database, data-management, and reporting practices and applies new knowledge as appropriate. * Works collaboratively with colleagues, maintains courteous and professional working relationships, and contributes to a positive, supportive, and solution-focused team environment. * Complies with agency policies and procedures and reliably meets attendance, punctuality, productivity, and deadline expectations. * Performs other related duties as assigned, consistent with the needs of the organization. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)