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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EHR Specialist - **Company:** Serenity Healthcare - **Location:** Suffern, NY, United States - **Experience:** Experienced - **Salary:** $49,920.0 - $58,240.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Computing Platforms, Microsoft Office, Microsoft SharePoint, Software Systems, EHR Systems, Electronic Medical Records - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=180bd6d5328b7636 ## About the Role * Administrative experience, preferably in a healthcare or behavioral health setting. * Strong organizational skills and attention to detail. * Effective communication and follow-up skills. * Familiarity with electronic health records (EHR) and document tracking tools (training provided). * Experience with Netsmart, Insync or similar EHR systems preferred. * Tech-savvy and comfortable navigating multiple software platforms including Microsoft Office. Proficiency in Microsoft 365 is required. * Ability to manage multiple priorities in a fast-paced environment. * Previous experience in training, onboarding, or administrative support (preferably in a clinical or healthcare setting) * Solid understanding of technology to effectively conduct remote training sessions, schedule training sessions, develop training material, manage notes, and maintain records * Passion for supporting professionals in their early career development * Willingness to learn other Software systems to ensure training is comprehensive and department objectives are satisfied * Ability to develop and customize training programs to meet new team member learning needs * Sensitivity and understanding of mental health issues with the ability to learn the types of services the clinic offers and the hierarchy of the clinical team * Ability to conduct training sessions for groups ranging from 2 to 15 participants, including clinicians and certified Peer Support Specialists Experience: * At least 2 years of experience in a similar role, preferably within a mental health or social services setting. ## Description * Act as the primary point of contact for newly hired clinicians after initial onboarding with HR is complete * Guide new hires through the full integration process, including setup in internal systems such as Insync, SharePoint, and other platforms * Train and reinforce the training conducted by leadership with regards to clinical documentation standards and department processes * Provide consistent, hands-on support throughout the post-onboarding period to ensure smooth transitions * Lead and manage the Peer Support Training Program under the direction of leadership * Coordinate training sessions and ensure completion of required clinical and operational trainings as per company, local, state, and federal standards * Collaborate with HR and leadership from the clinical department to align onboarding goals and track progress of incoming providers or administrative staff * Monitor and track from the point of initial contact with a referral or new hire through the hiring and onboarding process past their pre-employment checks and until at minimum, their work start date * Assist with administrative tasks related to new role needs, onboarding documentation, audits, compliance, and quality assurance by maintaining current records and conducting regular interdepartmental follow-up * Under the direction of leadership, regularly meet with the HR Recruiter to communicate department hiring needs to ensure HR job posts are accurate and posted/unposted based on company needs ## Related Videos - [HR & Tech: Why can't we be friends?](https://www.wearedevelopers.com/videos/1493-hr-tech-why-can-t-we-be-friends) - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [Bitcoin SV: The Massively Scaled Blockchain to Meet Developer Needs](https://www.wearedevelopers.com/videos/20-bitcoin-sv-the-massively-scaled-blockchain-to-meet-developer-needs) - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Diversity Equity And Inclusion in Programming For Persons With Disability](https://www.wearedevelopers.com/magazine/80-diversity-equity-and-inclusion-in-programming-for-persons-with-disability) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)