> Markdown version of [/jobs/ext/1915998-professional-services-administrator](https://www.wearedevelopers.com/jobs/ext/1915998-professional-services-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Professional Services Administrator - **Company:** Axos Nevada, LLC - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $55,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=58763455f13ff793 ## About the Role * Bachelor's degree preferred or equivalent combination of education and experience * 2+ years of administrative, client service, operations, project coordination, or professional services experience * Strong organizational and time management skills with the ability to manage multiple priorities * Excellent verbal and written communication skills * Strong analytical and problem-solving abilities * Demonstrated ability to provide outstanding customer service * High attention to detail and commitment to accuracy * Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook * Experience working with case management, ticketing, CRM, or workflow systems preferred * Ability to work independently while collaborating effectively with cross-functional teams, IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish) ## Description The Professional Services Administrator is responsible for providing administrative and operational support for client service engagements. This role serves as a key point of contact for clients and internal stakeholders, ensuring timely completion of service requests, accurate case and project administration, and a high level of client satisfaction. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism., * Manage a high volume of client service requests and administrative tasks while meeting established service level expectations * Coordinate and track client projects, case activity, and service deliverables from initiation through completion * Serve as a primary point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner * Review, process, and maintain client information, documentation, and records with a high degree of accuracy * Assist clients with professional services requirements and support the resolution of complex issues * Analyze case-related information and provide administrative support for client service engagements * Assist in preparing service estimates, pricing information, invoices, and billing-related documentation * Maintain detailed records of client interactions, project status, and completed work * Collaborate with internal teams to ensure seamless service delivery and adherence to established procedures * Generate reports, monitor workloads, and provide updates on service activity and productivity metrics * Identify opportunities for process improvements that mitigate risks, enhance efficiency, service, quality, and operational effectiveness * Participate in training, team meetings, and ongoing professional development activities, While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. E-Verify and Right to Work Notices Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. 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