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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Specialist - **Company:** WITRON - **Location:** Arlington Heights, IL, United States - **Salary:** $60,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, AutoCAD, JIRA, Data Centers, Microsoft Visio, Networking Cables, Microsoft SharePoint, Information Technology, SAP Ariba, Cisco, Servicenow - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=12e1d6aa563f1562 ## About the Role * Experience in network cabling and infrastructure deployments across office, warehouse, industrial, or data-center environments. * Copper & fiber termination and testing; OTDR and certification tools. * Reading drawings: floor plans, rack elevations, single-line and patching diagrams. * Basic power and grounding concepts; UPS and PDU basics. * Tooling & Platforms: Fluke (or equivalent) certifiers, labelers, crimpers, fiber cleavers, OTDR; ticketing and change tools (e.g., ServiceNow/Jira), documentation (Visio/AutoCAD or equivalents), Excel/SharePoint/OneDrive. * Soft Skills: Strong customer communication, time management, vendor coordination, and clear written documentation. * Other: Valid driver's license; ability to lift [e.g., up to 23 kg / 50 lbs], work on ladders and in confined spaces; willingness for travel and occasional after-hours work. * Strong attention to detail and ability to multitask * Ability to work in a team-oriented, collaborative environment * Strong verbal and written communication skills., * Bachelor's degree, Associates or equivalent experience combined with some educational experience * Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft) * Experience in installation, migration, and upgrade of technology systems or network solutions Scheduling & Travel * Must be able to travel locally and internationally (up to 100%) ## Description The Infrastructure Technician builds and maintains reliable, well-documented networks and compute environments for our customer sites. This role focuses on end-to-end physical infrastructure-planning, installing, certifying, and troubleshooting network cabling and hardware-while coordinating closely with customers, vendors, and internal teams to minimize downtime and deliver high-quality outcomes. Additionally, the role entails the procurement, config and setup of peripherals to make our gigantic logistic warehouses work properly., * Ensure strong end-to-end troubleshooting skills for system and network * Network Layout Planning + Review floor plans, conduct site surveys, and propose network layouts (IDF/MDF placement, rack elevations, patching matrices). + Calculate cable runs, port density, power, and cooling needs. + Ensure designs align with standards (e.g., TIA/EIA-568, ISO/IEC 11801) and customer requirements. * Network Cabling & Certification + Check on subcontractors which terminate and test copper (Cat5e/Cat6/Cat6A) and fiber (SM/MM) cabling. + Although build and dressing racks/cabinets, installing patch panels, cable trays is not your part of your primary responsibilities, you should be able to check on contractors for proper setup and lend a helping hand if needed. * Hardware Procurement, Setup & Troubleshooting + Create accurate Bills of Materials (BOMs) and manage hardware ordering with suppliers. + Stage, configure, and test switches, routers, wireless APs, PDUs, UPS, and related peripherals. + Perform root-cause analysis and remediate Layer 1-2 issues; escalate higher-layer issues as needed. * Onsite Installation / Supervision + Lead or supervise on-site deployments, including vendor oversight (electricians, GC/MEP, cabling contractors). + Organize change windows, cutovers, and migrations with minimal service interruption. + Enforce safety, site access, and compliance protocols. * Customer Coordination & Communication + Serve as day-to-day technical point of contact during projects. + Set expectations, communicate timelines, risks, and mitigation plans. + Capture sign-offs, punch lists, and change requests; manage handover and training as required. * Documentation & Quality Assurance + Maintain as-built diagrams, labeling schemas, test certificates, and asset inventories. + Update change, incident, and configuration records. + Track and report on progress, issues, and completion metrics. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)