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# IT Administrator - Hybrid (Bothell, WA)

- **Company:** Kelly Services Inc.
- **Location:** Bothell, WA, United States
- **Salary:** $65,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Cyber Security, File Systems, File Server, Monitoring of Systems, IPv4, Microsoft Software, Networking Basics, Microsoft SharePoint, Software Deployment, Software Troubleshooting, Microsoft InTune, User Accounts
- **Published:** August 4, 2026
- **Apply:** https://dejobs.org/x/x/8EE51213FDF147538A2116A315DD9502/job/

## About the Role

The ideal candidate is a strong communicator who takes ownership of issues, works independently, and provides excellent customer service to internal users., * 1+ years of IT support/help desk experience

 * 1+ years of experience with Microsoft technologies, including:
 * Active Directory / Entra ID
 * Microsoft 365 Administration
 * Intune Device Management Lifecycle
 * Windows File Server
 * Windows 11
 * Experience providing technical support to end users
 * Strong troubleshooting and problem-solving abilities
 * Excellent communication and interpersonal skills

Preferred Experience

 * Intune application deployment
 * Hybrid Active Directory environments
 * SharePoint administration
 * IPv4 networking fundamentals
 * IT certifications (CompTIA, Microsoft, or related certifications) are a plus

Ideal Candidate

We are looking for someone who is:

 * A self-starter who enjoys learning and expanding technical skills
 * Detail-oriented with a commitment to accuracy
 * Comfortable taking ownership and solving problems independently
 * Able to evaluate situations and understand cause-and-effect relationships
 * Open, honest, and comfortable communicating challenges and solutions

## Description

The IT Administrator plays a key role in supporting employees across the organization through help desk assistance, systems administration, hardware/software support, and security initiatives. This position is ideal for a technically skilled, self-motivated individual who enjoys troubleshooting, solving problems, and continuously learning new technologies., Help Desk & User Support

 * Respond to user requests through email, phone, and service ticket systems
 * Troubleshoot hardware, software, and access-related issues
 * Resolve technical problems while meeting service expectations
 * Escalate issues appropriately and maintain detailed ticket documentation
 * Explain technical solutions clearly to users with varying levels of technical knowledge

Systems Administration

 * Create and manage user accounts, permissions, and access rights
 * Support employee onboarding and offboarding processes
 * Set up and configure computers, workstations, and peripheral devices
 * Install and maintain software applications and updates
 * Support Windows environments and file systems
 * Assist with system monitoring and disaster recovery testing

Asset & Security Management

 * Maintain hardware, software, and device inventory records
 * Support security policies and initiatives
 * Assist with improving security operations and processes


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