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# IT Support Technician

- **Company:** CareerCircle
- **Location:** Milwaukee, WI, United States (Remote available)
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Microsoft Windows, Artificial Intelligence, Health Informatics, CompTIA Network+, Cyber Security, Computer Networks, Networking Basics, Computer Equipment, Tools for Reporting
- **Published:** August 4, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/wi/milwaukee/f41c1de3-ee14-4fac-af60-3d6abe1f4685

## About the Role

* Experience in desktop support, field services, service desk, or technical support.
 * Strong customer service and interpersonal skills.
 * Experience supporting Windows 10/11 environments.
 * Ability to troubleshoot desktop, laptop, printer, and peripheral issues.
 * Strong organizational and time management skills.
 * Excellent verbal and written communication skills.
 * Ability to work independently and manage competing priorities.
 * Basic understanding of networking concepts and connectivity troubleshooting.
 * Ability to lift and move computer equipment as needed., * CompTIA A+ certification is a plus. Candidates currently working toward their A+ certification are strongly encouraged to apply.
 * Additional certifications such as CompTIA Network+ or similar technical certifications are beneficial.
 * Previous healthcare IT experience is preferred but not required.
 * Familiarity with cybersecurity best practices and data protection principles.

Top Skills

 * Desktop Support
 * Hardware Installation & Troubleshooting
 * Windows 10/11 Support
 * Customer Service
 * Asset Management
 * Basic Networking
 * Technical Documentation, Milwaukee, WI*Remote

HVAC
Curiosity
Composure
Visionary
Leadership
Data Entry
Innovation
Cleanrooms
Autoclaves
Fume Hoods
Mathematics
Laminar Flow
Communication
Presentations
Accountability
Follow Through
Pharmaceuticals
Microsoft Excel
Problem Solving
Reporting Tools
Medical Devices
Electromechanics
Mechanical Aptitude
Operating Room (OR)
Time Off Management
Regulatory Compliance
Relationship Building
Valid Driver's License
Continuous Development
Artificial Intelligence
Calmness Under Pressure
Measurement Instruments
Field Service Management
Engineering Design Process
Troubleshooting (Problem Solving)
Customer Communications Management
High Efficiency Particle Attenuation

## Description

Operations, CompTIA A+
Cyber Security
Time Management
Desktop Support
Customer Service
CompTIA Network+
Technical Issues
Technical Support
Business Valuation
Information Privacy
Microsoft Windows 10
Full Stack Development
Artificial Intelligence
Business Transformation
End-User Training And Support
Troubleshooting (Problem Solving), We are seeking a customer-focused IT Support Technician to join our team supporting end users in a dynamic healthcare environment. This role is ideal for someone who enjoys troubleshooting technology issues, providing hands-on support, and delivering an excellent customer experience.

The IT Support Technician will be responsible for desktop and laptop deployments, hardware refreshes, troubleshooting technical issues, and supporting users across multiple locations as needed. This position offers an opportunity to build technical skills while making a direct impact on end-user productivity., * Perform laptop and desktop deployments, refreshes, imaging, setup, and configuration.

 * Troubleshoot and resolve hardware, software, and Windows-related issues.
 * Provide on-site technical support to end users while maintaining a high level of customer service.
 * Track and maintain equipment inventory and asset records.
 * Document service requests, technical issues, and resolutions.
 * Collaborate with IT team members to escalate and resolve more complex technical problems.
 * Follow organizational IT policies, procedures, and security standards.
 * Travel periodically to other regional locations as business needs require., Operations
CompTIA A+
Cyber Security
Time Management
Desktop Support
Customer Service
CompTIA Network+
Technical Issues
Technical Support
Business Valuation
Information Privacy
Microsoft Windows 10
Full Stack Development
Artificial Intelligence
Business Transformation
End-User Training And Support
Troubleshooting (Problem Solving)
+0


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