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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow TSM & TSOM Developer - **Company:** Inabia Software & Consulting Inc. - **Location:** Philadelphia, PA, United States - **Salary:** $95,181.0 - $114,629.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, Microsoft Azure, Cloud Computing, Cloud Computing Security, Configuration Management, Computer Networks, Databases, Continuous Delivery, Continuous Integration, Dynamic Host Configuration Protocol, Linux, DevOps, Domain Name System (DNS), Cryptographic Protocols, VMware ESX Servers, Information Security Management, Virtual Private Networks (VPN), Python (Programming Language), Network Security, Network Troubleshooting, PostgreSQL, Microsoft SQL Server, MySQL, Oracle (Applications), Windows PowerShell, Systems Development Life Cycle, Ruby on Rails, Salesforce.Com, Service-Oriented Architecture, Shell Script, Simple Object Access Protocol (SOAP), Software Engineering, SQL Databases, Systems Architecture, Systems Integration, Virtualization Technology, Web Services, Pega, Scripting, Enterprise Software Applications, Load Balancing, Cyber Threat Analysis, Firewalls (Computer Science), Git, Information Technology, Restful APIs, Software Version Control, Servicenow, Vulnerability Analysis, Vmware, Microservices - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=672d29763fafd801 ## About the Role * Proven experience developing and customizing ServiceNow TSM & TSOM modules within enterprise environments. * Strong understanding of service-oriented architecture (SOA), solution architecture, and systems integration techniques. * Proficiency in scripting languages including JavaScript, Python, Shell Scripting, and Ruby on Rails for automation and customization tasks. * Extensive knowledge of database systems such as MySQL, PostgreSQL, Oracle, SQL Server; including SQL/T-SQL query development and database management. * Hands-on experience with IT infrastructure components like operating systems (Windows/Linux), computer networking protocols (DNS, DHCP), virtualization (VMware/ESXi), cloud platforms (AWS/Azure), and system hardening practices. * Familiarity with SDLC (Software Development Life Cycle), Agile methodologies, GPO management, load balancing strategies, and version control systems like Git. * Ability to perform technical troubleshooting support across diverse systems including web services (REST/SOAP), APIs integration, VPNs, firewalls, DNS management, and network security protocols. * Strong analytical skills in requirements analysis combined with excellent cross-functional communication capabilities to bridge technical solutions with business objectives. * Bachelor's degree in Computer Science or related field; relevant certifications in ServiceNow administration/development or cloud security are a plus. ## Description We are seeking a dynamic and highly skilled ServiceNow TSM (Technical Service Management) & TSOM (Technical Service Operations Management) Developer to join our innovative team. In this role, you will be at the forefront of designing, developing, and implementing enterprise solutions that optimize service delivery and streamline operational workflows. Your expertise will drive the integration of ServiceNow platforms with diverse IT infrastructure components, ensuring seamless system performance and enhanced user experiences. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge technology to solve complex business challenges, this opportunity is perfect for you!, * Develop, customize, and maintain ServiceNow TSM and TSOM modules to align with organizational needs and industry best practices. * Design scalable system architecture solutions incorporating service-oriented architecture principles to facilitate efficient service delivery. * Integrate ServiceNow with various enterprise systems such as Salesforce, Pegasystems, and database platforms like MySQL, PostgreSQL, Oracle, and Microsoft SQL Server. * Implement automation workflows using scripting languages such as JavaScript, Shell Scripting, Python, and PowerShell to enhance operational efficiency. * Conduct requirements analysis through collaboration with cross-functional teams to translate business needs into technical specifications for system design and development. * Manage configuration management processes, version control (using tools like Git), and continuous integration/continuous deployment (CI/CD) pipelines to ensure reliable software releases. * Troubleshoot system issues related to IT infrastructure, network security (including VPNs, firewalls), cloud security (AWS, Azure), load balancing, and virtualization environments like VMware and ESXi. * Perform system hardening, vulnerability assessments, threat intelligence analysis, and information security practices to safeguard enterprise solutions. * Support application development efforts involving RESTful APIs, web services (SOAP), microservices architecture, and DevOps methodologies. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)