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# Application Support Engineer

- **Company:** E-Solutions
- **Location:** Sunnyvale, CA, United States
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Microsoft Windows, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, JIRA, Cloud Computing, Continuous Integration, Linux, HP Systems Insight Manager, Identity and Access Management, Python (Programming Language), PostgreSQL, MySQL, NoSQL, Oracle (Applications), Performance Tuning, Query Optimization, Prometheus, Shell Script, SQL Databases, Data Logging, Autoscaling, Grafana, Amazon Virtual Private Cloud (VPC), Git, Cloudformation, Amazon Relational Database Service, Kubernetes, Route53, Functional Programming, Cloudwatch, Terraform, Splunk, Docker, Jenkins, Servicenow
- **Published:** August 4, 2026
- **Apply:** https://www.dice.com/job-detail/c5753103-36f2-4e6a-a609-fd6564bce2a6

## About the Role

* Hands-on experience in application/production support.
 * Strong expertise in AWS cloud services and cloud-based application support.
 * Strong Java development experience
 * Excellent troubleshooting and analytical skills.
 * Java development experience.
 * Experience handling critical production incidents and major incident management.
 * Strong knowledge of ITIL processes and best practices.
 * Expertise in AWS - EC2, S3, IAM, CloudWatch, RDS (MySQL, PostgreSQL, Oracle), Lambda, VPC, Auto Scaling, Elastic Load Balancer (ALB/NLB), Route 53, CloudFormation, ECS/EKS (preferred)
 * Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring, Release & Deployment Support
 * Strong Knowledge in SQL / NoSQL Databases, Query optimisation & performance analysis.
 * Experience in Linux/Unix and Windows systems
 * Expertise in Shell Scripting/Python/Terraform
 * Expertise in Git, Jenkins, Docker, Kubernetes, CI/CD pipelines
 * Strong knowledge in Monitoring and Logging - Splunk, Grafana, Prometheus
 * Knowledge in ITSM tools - ServiceNow, BMC Remedy, Jira
 * Excellent communication and stakeholder management skills.
 * Ability to work independently in a fast-paced, 24x7 production support environment.



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