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# Machine Learning Engineer, Customer Support Engineering

- **Company:** Airbnb
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $196,000.0 - $227,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Machine Learning, ReactJS, Large Language Models, Multi-Agent Systems, Prompt Engineering, Information Technology, Machine Learning Operations, Virtual Agents
- **Published:** August 4, 2026
- **Apply:** https://www.workingnomads.com/job/go/1769536/

## About the Role

* PhD or Master's degree w/ 6+ YOE in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field - or equivalent industry experience
 * Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks
 * Experience building Agentic AI systems - including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines (e.g., ReAct, LangGraph, AutoGen, or similar)
 * Experience of shipping production-grade ML/AI systems at scale, with deep understanding of ML infrastructure, model serving, and MLOps best practices
 * Excellent communication skills with the ability to collaborate effectively across Engineering, Product, and Design organizations



## Related Videos

- [LLMs in the wild: Building an AI agent that survives production](https://www.wearedevelopers.com/videos/100319-llms-in-the-wild-building-an-ai-agent-that-survives-production)
- [Guiding Agentic AI with Vue](https://www.wearedevelopers.com/videos/2033-guiding-agentic-ai-with-vue)
- [Watch Tests Go Brrrr! : Getting Started with Cypress in ReactJS](https://www.wearedevelopers.com/videos/282-watch-tests-go-brrrr-getting-started-with-cypress-in-reactjs)
- [Introduction to Azure Machine Learning](https://www.wearedevelopers.com/videos/368-introduction-to-azure-machine-learning)
- [Navigating the AI Revolution in Software Development](https://www.wearedevelopers.com/videos/1266-navigating-the-ai-revolution-in-software-development)
- [How Machine Learning is turning the Automotive Industry upside down](https://www.wearedevelopers.com/videos/61-how-machine-learning-is-turning-the-automotive-industry-upside-down)

## Related Articles

- [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models)
- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)
- [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path)
- [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)
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- [Prompt Engineering is a Job of the Past](https://www.wearedevelopers.com/magazine/342-prompt-engineering-is-a-job-of-the-past)