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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer - **Company:** Hippo Holdings Inc. - **Location:** Austin, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Cloud Computing, Configuration Management, Code Coverage, Databases, Data Warehousing, Relational Databases, Software Debugging, Python (Programming Language), PostgreSQL, Node.Js, Salesforce.Com, Service-Oriented Architecture, Software Engineering, Systems Integration, TypeScript, Data Import/Export, Scripting, Test-Driven Development (TDD), Chatbots, Backend, Integration Tests, Information Technology, Data Management, Virtual Agents, Restful APIs - **Published:** August 4, 2026 - **Apply:** https://www.careerbuilder.com/job-details/software-engineer-austin-tx--de07589b-5b27-462a-b2a1-226e509b2ae0 ## About the Role * 3+ years of backend engineering experience * Proficiency in TypeScript/Node.js and/or Python - these are the primary languages of the stack * Demonstrated experience building and consuming RESTful APIs in service-oriented architectures * Postgres or equivalent relational database experience * AWS experience (general cloud infrastructure, deployment, and tooling) * Comfort working with third-party vendor SDKs and APIs, including ones with limited or evolving documentation * Strong debugging instincts across distributed and multi-service systems * Familiarity with test-driven development principles; eager to grow into owning integration and contract test coverage * Metric-driven mindset - you measure the impact of what you ship and design systems with observability in mind * Bachelor''s degree or equivalent in Computer Science, Software Engineering, or a related technical field Nice to Haves * Prior experience in insurance, Insurtech, or adjacent regulated industries * Salesforce integration experience * Experience with NICE CXOne or other contact center platforms * Familiarity with conversational AI platforms, Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Call Centers, Cloud Computing, Computer Science, Configuration Management, Continuous Improvement, Customer Experience, Customer Relations, Data Import/Export, Data Management, Data Warehousing, Database Technology, Debugging Skills, Documentation, Ecosystems, Engineering, Engineering Management, Insurance, Integration Testing, Machine Tool, Mentoring, Metrics, Node.js, On Call, PostgreSQL, Proof of Concept, Python Programming/Scripting Language, Quality of Care, REST (Representational State Transfer), Relational Databases (RDBMS), Salesforce.com, Service-Oriented Architecture (fka Distributed Object Architecture), Software Engineering, System Integration (SI), Test Driven Development (TDD), Testing, Vendor/Supplier Evaluation, Voice Chat ## Description Hippo is building effortless and trusted customer experiences powered by AI, and this role sits at the center of it. You''ll build the integrations that power AI voice, chat, and email agents, connecting conversational AI platforms to Hippo''s infrastructure. Your work shows up on live customer interactions : when a policyholder calls in to verify coverage, file a claim, or get routed to the right place, the systems you build are what makes that happen. This is not a maintenance role. We are actively shipping new agent capabilities and innovating on the insurance lifecycle with AI. You''ll work directly with external AI vendors, own integrations across a growing multi-system stack, and grow into a role where you're an active thought partner into how Hippo thinks about AI implementation. About You: You''re a backend engineer who gets energized by making complex systems work together. You''re comfortable picking up a vendor SDK with incomplete documentation and figuring it out. You move fast in a proof-of-concept phase and still build things that hold up in production. You care about how your code performs over time; you instrument what you ship, track the metrics that matter, and tie your engineering work to real business outcomes. You''re early in your career but think like an owner. You want to be in a small team where your work is visible, and your growth path is real. You understand that integration engineering means living in the seams between systems. This role involves fast-moving vendor ecosystems, running pilots and experiments, and working through ambiguity to deliver for customers and our business. What You''ll Do * Build and extend AI agent capabilities across service, claims, and operations on industry leading conversational AI platforms * Develop and maintain APIs that connect AI vendors to Salesforce, Snapsheet, NICE, and Auth0 * Participate in vendor evaluation spikes - build proofs-of-concept, document findings, and contribute to go/no-go decisions on new platforms * Build data export pipelines from AI vendor platforms into the data warehouse, designed with downstream analytics consumption in mind * Instrument your integrations with meaningful metrics and contribute to cost-to-serve reporting * Contribute to go-live operations: routing configuration, traffic management, and fallback validation * Participate in OnCall rotation for incidents during US business hours * Grow under the mentorship of senior and staff engineers you collaborate with daily ## Related Videos - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this)