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# Business Application Specialist I/II

- **Company:** City of Virginia Beach
- **Location:** Virginia Beach, VA, United States
- **Salary:** $57,304.0 - $105,893.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Business Systems, System Configuration, Monitoring of Systems, Data Streaming, Systems Integration, Time Tracking Software, Information Technology
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1993c08555e21dc1

## About the Role

* Experience with HCM Payroll, Time Tracking, or related modules.

 * Experience supporting enterprise timekeeping systems.

 * Strong analytical, problem-solving, and troubleshooting skills

 * Ability to communicate complex technical concepts to non-technical users.

 * Experience working with IT teams, vendors, and cross-departmental stakeholders.

 * Knowledge of payroll regulations, compliance requirements, and operational best practices, Minimum Qualifications: Any combination of education (above high school), training, and/or experience equivalent to four (4) years in a field related to functional support for automated business operations in a network or server-based environment for the agency where the IT services are being used, utilizing the required knowledge, skills, and abilities. Must have a current and valid driver's license. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

## Description

The Business Application Specialist I/II in Finance will assist the Finance Team in their mission of delivering comprehensive financial and business services, as well as protecting the City's resources in a high-quality, cost effective and innovative environment. It serves as the functional and technical lead supporting the City's payroll systems (HCM payroll and time-keeping). In partnership with IT, HR and Benefits stakeholders, this positions provides business application processes for system configuration, business process optimization, integrations, and issues resolution. It will employ cross-departmental collaboration to ensure accurate, efficient and compliant payroll operations while supporting system enhancements, leading departmental testing and implementation efforts and providing strategic guidance to improve technology utilization.

What You'll Do:

 * Maintain documentation for system configurations, workflows, integration points, and operational procedures and workflows as well as troubleshooting procedures.
 * Perform ongoing analysis to ensure system is maintained, configured, and optimized in support of payroll processing and in compliance with City, state, and federal regulations.
 * Identify business needs, processes, workflows, security roles, and functional setups needed to support payroll and cross-functional operations.
 * Serve as the Payroll Division's subject matter expert for business systems, providing guidance, troubleshooting support, and aligning system best practices.
 * Monitor system performance, identify operational issues, and resolve production problems, including those related to system updates, releases, and patches.

 * Work with IT and third-party vendors to conduct interface testing, validate system changes, and ensure seamless data flow, as well as troubleshoot integration failures, validate data accuracy, coordinate fixes, and migrate tested solutions into Production.

 * Provide departmental oversight of inbound and outbound integrations between the HCM, the City's timekeeping system, and other payroll-related applications.

 * Assist in the management and administration of the City's timekeeping system(s), serving as the Payroll Division's SME for configuration needs/revision, troubleshooting, and operational support; provide technical support to ensure timekeeping data accuracy, compliance with labor rules, and alignment with payroll processing requirements.

 * Provide ongoing training by developing training materials, job aids and documentation for payroll and time-keeping systems users, coaching, and support to departmental staff to ensure proper system usage and adherence to established processes.

 * Serve as Finance subject matter expert in the testing, validation, and deployment of timekeeping system enhancements, patches, and fixes.
 * Conduct cost/benefit analyses for proposed system enhancements, technology investments, and process redesign initiatives.
 * Analyze business operations to determine optimal system utilization and develop conceptual solutions that meet user requirements.
 * Evaluate system performance, user experience, and operational effectiveness; recommend enhancements to maximize productivity and reduce manual effort.
 * Ensure technology is leveraged effectively to improve payroll accuracy, reporting capabilities, and staff efficiency.
 * Assess emerging technologies, system upgrades, and new modules for compliance with City standards and departmental applicability.
 * Engage with City leadership, IT teams, and vendors to prioritize system-related projects, define requirements, and coordinate timelines.
 * Evaluate and prioritize requests for new features, modifications, and enhancements; oversee testing, validation, and deployment of system changes.
 * Develop training materials, job aids, and documentation for payroll and timekeeping system users., * DMV Transcript: No
 * CDL: No
 * Drug & Alcohol Clearinghouse: No
 * CPS Check: No
 * Physical: No
 * Respirator: No
 * Psychological Screening: No
 * Polygraph: No
 * At Will: No, Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City's business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position. https://workingcondition-summary-prod.s3.amazonaws.com/.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.


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