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# Network Engineer I

- **Company:** INCOMM
- **Location:** Atlanta, GA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** CompTIA Network+, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Monitoring of Systems, Information Technology Operations, Virtual Private Networks (VPN), Network Monitoring, Routing, Runbook, TCP/IP, Virtual Local Area Networks, Wireless Networks, Diagnostic Tools, Computer Networking Systems, Load Balancing, Firewalls (Computer Science), Information Technology, Routing & Switching
- **Published:** August 4, 2026
- **Apply:** https://www.jofdav.com/jobs/59074895-network-engineer-i

## About the Role

* 0-3 years of experience in a NOC, Help Desk, IT Operations, Technical Support, or related technical role.
 * Associate's or Bachelor's degree in Information Technology, Computer Science, CIS, MIS, or equivalent practical experience.
 * Basic understanding of:
 1. TCP/IP
 2. DNS
 3. DHCP
 4. Routing and Switching Fundamentals
 5. VLANs
 6. VPN Concepts
 * Strong troubleshooting and analytical skills.
 * Strong written and verbal communication skills.
 * Ability to work effectively in a fast-paced operational environment.
 * Ability to work the assigned overnight schedule.
 * Must be available for the 10:00 PM ET to 7:00 AM ET Sunday - Thursday shift., * CompTIA Network+, CCNA, or equivalent networking education/certification.
 * Experience working with ticketing and incident management systems.
 * Exposure to Cisco networking technologies.
 * Exposure to network monitoring platforms and diagnostic tools.
 * Basic understanding of firewalls, routing, switching, load balancing, or wireless networking technologies.
 * Familiarity with ITIL or IT service management concepts.

Key Skills

 * Network Monitoring
 * Incident Management
 * Alert Triage
 * TCP/IP Fundamentals
 * DNS & DHCP Troubleshooting
 * Routing & Switching Fundamentals
 * Documentation & Runbooks
 * Problem Solving
 * Communication
 * Team Collaboration
 * Customer Service
 * Continuous Learning

## Description

* Monitor enterprise network and infrastructure systems using approved monitoring tools.
 * Identify, investigate, and respond to network alerts and events.
 * Perform first-level troubleshooting of network and connectivity issues.
 * Create, update, and maintain incident tickets throughout the incident lifecycle.
 * Escalate complex issues to senior engineering teams following established procedures.
 * Maintain accurate operational documentation, runbooks, and knowledge base articles.
 * Communicate effectively with internal teams, customers, and vendors during incidents.
 * Participate in shift handoffs and operational reviews.
 * Support continuous improvement efforts within the NOC.
 * Perform other duties as assigned.

Schedule

 * Sunday through Thursday
 * 10:00 PM ET to 7:00 AM ET
 * Shift differential applicable


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