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# IT Service Technician 1

- **Company:** Central Inc
- **Location:** Sevierville, TN, United States
- **Salary:** $31,200.0
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Netbook, Automated Data Processing (ADP), Computer Equipment
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c379f23cce9d0c3c

## About the Role

* Excellent customer service skills
 * Computer repair and diagnostic knowledge, with a focus on Chromebooks, netbooks, PCs, and laptops
 * Excellent problem-solving skills
 * Comfortable providing onsite support for customer issues
 * Comfortable working in unusual positions, such as underneath desks and climbing ladders
 * Familiar with basic hand tools and power tools
 * Able to carry and move equipment and tools weighing up to 50 lbs

Eligibility Requirements

 * Must pass a background check
 * Must have unrestricted work authorization to work in the United States
 * Must have a valid driver's license
 * Smoke-free workplace

Desired Characteristics

 * Projector, tablet, and phone screen repair experience
 * Security and surveillance installation experience
 * Printer repair experience
 * Low-voltage cable installation experience
 * Experience installing conduit and boxes, and pulling wire
 * A+ certification or higher
 * Strong organizational skills
 * Able to work with others on team projects
 * Excellent time management
 * Able to multi-task in a fast-paced environment
 * Superior phone skills; excellent verbal and written communication
 * Career-oriented and professional

Education

High school diploma or equivalent preferred

Experience

Computer hardware: 1 year preferred, * Driver's License (Required)

## Description

* Repair Chromebooks, netbooks, PCs, and laptops for K-12 school district clients under Central's ADP contract
 * Keep accurate, organized ticket records for every repair
 * Complete installations of projects on time and within budget based on customer consultation and expectations
 * Use approved industry standards and techniques to ensure proper system function with installed equipment
 * Create documentation; analyze, modify, and test each system to ensure proper function
 * Maintain and deploy user-specific system images
 * Confirm installed systems and programs are tested and working properly
 * Help maintain the company vehicle and keep up with scheduled maintenance
 * Help maintain inventory for assigned projects
 * Assist with warehouse maintenance, shipments, deliveries, staging, loading, and unloading as needed
 * Keep a neat, clean work area and equipment
 * Be willing to adapt to job schedules and tasks
 * Be able to work odd hours if needed
 * Other duties as assigned


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