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# Customer Solutions Specialist

- **Company:** Purple Ink LLC
- **Location:** Indianapolis, IN, United States
- **Salary:** $50,000.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Inventory Management Software, Automated Data Processing (ADP)
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ee3702ff92883480

## About the Role

Do you love helping customers find the right solution? Are you a strong communicator who enjoys working with people, learning products, and supporting a team? Then you may be a great fit for this role., Verus is looking for candidates who have high energy, a passion for automotive performance, great communication skills, the ability to work in teams and are coachable, motivated, and customer oriented. A college degree is a plus but not required for this position.

 * Previous experience in customer service, sales, or other related fields
 * Ability to build rapport with customers
 * Positive and professional demeanor
 * Excellent written and verbal communication skills
 * High School Diploma

Preferred Qualifications

 * Prior experience in the automotive industry
 * Experience with manufacturing and inventory management software and systems
 * Experience in manufacturing
 * Experience in the automotive world
 * Experience with engineering

Many of our clients utilize E-Verify as part of their employment process. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States

## Description

* Respond to customer inquiries, concerns, and product-related questions with professionalism and care
 * Provide helpful information about Verus Engineering products, services, and solutions
 * Assist with product troubleshooting and help resolve customer issues or concerns
 * Support shipment processing in the shop as needed
 * Document customer interactions and update CRM records accurately
 * Assist with invoicing, reconciliation, and basic AP/AR support
 * Prepare new-hire onboarding materials, including checklists and ADP links
 * Send templated customer, vendor, or internal communications as needed
 * Enter time logs and support other administrative tasks
 * Continually develop product knowledge to support an evolving line of products and services


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