> Markdown version of [/jobs/ext/1920375-incentive-program-partner-1](https://www.wearedevelopers.com/jobs/ext/1920375-incentive-program-partner-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Incentive Program Partner 1 - **Company:** Daikin - **Location:** Waller, TX, United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Business Software, Microsoft Outlook, Issue Tracking Systems, Microsoft Office, Microsoft PowerPoint - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6e0eb56f1e4e36e1 ## About the Role * Basic understanding of MS Office (Excel, Outlook, Word, PowerPoint). * Strong verbal and written communication skills. * Excellent customer service ability. * Detail-oriented and self-starter. Experience: 1 - 2 years of: * Customer Service Experience, either in person or phone/electronic communication * Problem resolution skills - ability to resolve issues with Manager oversight * Experience working within a team environment Education/Certification: High school diploma or GED equivalent People Management: No Physical Requirements / Work Environment: * Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Partner Incentive Solutions Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States., * Thought Provoking: Capable of making others think deeply on a subject * Team Player: Works well as a member of a group * Loyal: Shows firm and constant support to a cause * Dedicated: Devoted to a task or purpose with loyalty or integrity, * Goal Completion: Inspired to perform well by the completion of tasks * Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work * Self-Starter: Inspired to perform without outside help * Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization ## Description As a Level 1 Incentive Program Partner, you will provide foundational support for marketing programs, customer service inquiries, and business application processes. Your focus is on managing ticketing queues, assisting with user access, and maintaining basic documentation, all under close supervision., * Facilitate timely responses to correspondence and inquiries entering the online ticketing system. * Provide updates to customer inquiries regarding open issues or tickets. * Assist in managing basic business application reports to ensure correct distribution. * Create and maintain Help Documents for business applications. * Assist with company website user login credentials. * Properly route rebate questions or inquiries to the appropriate analyst for resolution. * Provide payment status and tracking as requested by distributors or dealers. * Assist in other areas as necessary and requested Nature & Scope: * Works within well-defined instructions * Uses established procedures and works under supervision to perform assigned tasks * Work is closely supervised ## Related Videos - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [The Chief Joy Officer and Decoding Motivation@Work](https://www.wearedevelopers.com/videos/1501-the-chief-joy-officer-and-decoding-motivation-work) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [The Power of Purpose: Unlocking Potential and Innovation](https://www.wearedevelopers.com/videos/1110-the-power-of-purpose-unlocking-potential-and-innovation) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Diversity Equity And Inclusion in Programming For Persons With Disability](https://www.wearedevelopers.com/magazine/80-diversity-equity-and-inclusion-in-programming-for-persons-with-disability)