> Markdown version of [/jobs/ext/1920826-field-it-support-technician-foxcove](https://www.wearedevelopers.com/jobs/ext/1920826-field-it-support-technician-foxcove). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field IT Support Technician - Foxcove - **Company:** FOXCOVE LLC - **Location:** San Francisco, CA, United States - **Experience:** Starter - **Salary:** $75,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Apple Mac Systems, Confluence, JIRA, Microsoft Azure, System Configuration, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Software Tools, Cloud Services, Microsoft SharePoint, Break Fix, Os Ticket, SAP MDG, Gsuite, Network Server - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4cc488b493bae0a1 ## About the Role * 1-2 years of technology support experience, with a strong desire to grow quickly. * Working knowledge of Windows and Mac OS troubleshooting, plus a ticketing system. * Comfortable picking up new platforms quickly - you'll get hands-on exposure to Microsoft Azure, SharePoint Online, Office 365, GSuite, MDM tools, and various ITSM platforms (e.g., Jira, Confluence) on the job. * Strong problem-solving skills and the ability to adapt quickly to new environments. * Clear communicator who can explain technical concepts to non-technical people. * Valid driver's license and reliable vehicle for daily travel between client sites (mileage, tolls, and parking up to $30/day reimbursed). * Comfortable working from a different office environment most days of the week. * Enthusiasm for using AI tools to problem-solve and drive efficiency in day-to-day support work., * College degree in an IT-related field, or relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Azure Fundamentals). * Prior networking experience. * Experience supporting multiple industries or a diverse client base. ## Description Client-facing field IT tech role - daily travel to Bay Area client offices (SF, Foster City, Burlingame, San Jose), hands-on troubleshooting, onboarding/offboarding, and ticket resolution. Entry-level (1-2 yrs), fast growth into broader IT skills., This is a driving-intensive, client-facing role: you'll travel to a different client office almost every day, 4-5 days a week, across the Bay Area. As a Field IT Support Technician, you'll be the face of Foxcove - providing hands-on technical support across workstations, servers, cloud services, printers, networks, and client-specific hardware and software. This role is built for someone with foundational IT experience who wants to learn fast. You'll be exposed to a wide range of technologies and industries, and the pace is designed to turn that foundational knowledge into real, well-rounded expertise within a year or two., * Travel daily to client offices throughout the Bay Area (San Francisco, Foster City, Burlingame, San Jose, and others), 4-5 days per week. * Provide on-site, hands-on support for a range of IT issues, from basic troubleshooting to system configuration. * Handle onboarding and offboarding for client employees - account setup, equipment provisioning, access changes. * Provide in-person, walk-up IT support at client sites, resolving tickets escalated from our help desk team through our ticketing system. * Support on-site network troubleshooting and basic network management. * Maintain clear documentation and flag recurring issues or areas for improvement across client systems. * Assist Engineers and Managers on larger projects and initiatives as your skills grow. * On non-travel days, handle remote ticket resolution, project work, and documentation from home. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)