> Markdown version of [/jobs/ext/1921061-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1921061-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** CARROLL COLLEGE - **Location:** Helena, MT, United States - **Contract:** Permanent contract - **Skills:** Network Attached Storage (Server Appliance), Network Administration, Information Technology - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fcd0e84f9793e132 ## About the Role Qualifications: The successful candidate will have an Associate's degree in Computer Science or related field and 2 years related experience in IT Support experience. A combination of education and experience may be considered., Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future. For this position, Carroll College will not sponsor or take over sponsorship of employment visas classifications. ## Description Description: Carroll College is seeking a self-motivated individual to fill the position of IT Support Specialist. This person will serve in the Campus Computing and Information Technology department as a member of the User Services team to provide campus-wide technology support to end-users and is specifically responsible for providing Help Desk services, which is comprised of allowing end users to place support requests for technology support by phone, web or by walk-in. Will elevate issues, as appropriate, to other CCIT staff members and will keep customers updated on the status of their issues. Will help provide employee training related to technology and is responsible for onboarding training for new employees in relation to accounts, email and network drive storage. Responsible for network administration tasks involving account creation and general maintenance of network accounts. Coordinates support services including Help Desk requests, as well as a variety of short-term projects, computer upgrades and/or hardware requests, telephone, cell phone account management and print services. Has a direct impact on retention by supporting students through burdensome computer problems as well as works with incoming students to make sure they are equipped to have the greatest success at Carroll from a technical perspective. ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Your Kubernetes Node Is Not a Server: Rethinking the OS Layer](https://www.wearedevelopers.com/videos/100315-your-kubernetes-node-is-not-a-server-rethinking-the-os-layer) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible) - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)