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# Service Desk Technician

- **Company:** DatamanUSA, LLC
- **Location:** Baltimore, MD, United States
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office, Network Connections, Computer Equipment, Information Technology
- **Published:** August 4, 2026
- **Apply:** https://www.dice.com/job-detail/8f3a9c22-88a8-4e05-a2da-ada42d22519f

## About the Role

*) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).

*) 1-2 years of customer support, help desk, or technical support experience.

*) Experience with Windows operating systems, Microsoft Office, and PC hardware troubleshooting.

*) Strong knowledge of desktop/laptop configuration, software installation, and network connectivity.

*) Excellent verbal and written communication skills.

*) Strong customer service, problem-solving, and multitasking abilities.

Preferred Qualifications:

*) Experience supporting enterprise IT environments.

*) Familiarity with ticketing systems and IT service management.

*) Experience providing executive/VIP support.

*) Ability to work independently while managing multiple priorities.

CONTRACTOR, FULL_TIME, PART_TIME



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