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# IT Engineer

- **Company:** Eleven Labs Inc.
- **Location:** San Francisco, CA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Apple Mac Systems, Bash Shell, Software as a Service, Networking Basics, Information Technology
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7bf829ff4559bf1c

## About the Role

* A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems.
 * Strong organisational skills and a proactive mindset
 * Comfort with common IT fundamentals (macOS, networking basics, SaaS tooling)
 * A willingness to learn new tools and technologies quickly
 * Clear written and verbal communication skills, * Prior experience in a high growth / startup environment
 * Experience in a customer or public-facing role
 * Familiarity with bash scripting

## Description

* Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
 * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
 * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
 * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
 * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
 * Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend., We're looking for a TechSupport Engineer based out of our London office. This is a hybrid role - 4 days per week on-site and one day working from home., Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
 * Office IT support: provide on-hand support to our colleagues in our London office
 * AV support: ensure meeting rooms and AV equipment are running reliably
 * End-user support: handle inbound support requests and be a friendly first point of contact for the team
 * Onboarding: run IT onboarding calls for new joiners
 * New IT projects: contribute to Tech Ops initiatives
 * Automation and tooling: build automations and Slack bots to streamline repetitive work
 * Documentation: write and maintain clear internal IT documentation and guides


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