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# The Problem

- **Company:** FLOCK & COMPANY LLC
- **Location:** San Francisco, CA, United States (Remote available)
- **Salary:** $60,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Local Area Networks, Networking Basics, Network Connections
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fa6b54e6532090ab

## About the Role

* Technical experience in field service environments such as low-voltage installations, telecommunications, surveillance technology, or physical infrastructure deployment.
 * Hands-on proficiency with basic networking, electrical systems, mechanical assembly, and troubleshooting across MacOS, Windows, or Android environments.
 * Practical capability to work outdoors in variable weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs.
 * Possession of a valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently.
 * An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire.
 * An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments, is a plus.

## Description

* Execute nationwide on-site installations, routine maintenance, and field support for DFR hardware, drone docks, and supporting infrastructure.
 * Conduct comprehensive physical site assessments to verify electrical power availability, structural mounting locations, network connectivity, and site access constraints.
 * Diagnose and resolve complex hardware, software, and local network connectivity issues encountered during field deployments.
 * Complete detailed installation documentation, service records, site photographs, and technical field logs for cross-functional operations teams.
 * Partner directly with public safety customers and internal deployment teams to guide site readiness and ensure safe, compliant installations., * This isn't a drone pilot or flight operations role, your focus is strictly on physical infrastructure deployment, hardware installation, and field service rather than flying aircraft.
 * This is not a desk-bound or local office job, you'll be traveling up to 100% across the country to support customer sites nationwide.
 * This isn't a casual administrative position, you will work hands-on outdoors, on rooftops, and at elevated heights using ladders and lifts while moving heavy equipment.


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