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# IT Support Technician

- **Company:** Express Employment International
- **Location:** Rancho Cucamonga, CA, United States
- **Salary:** $72,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Microsoft Outlook, Computer Networks, System Configuration, Desktop Computing, Microsoft Office, Networking Basics, TCP/IP, Wi-Fi Technology, Laptops, User Accounts
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=900551a0b7be40df

## About the Role

* Previous experience as an IT Support Specialist, Desktop Support Technician, Help Desk Technician, Systems Support Specialist, or Technical Support Analyst.
 * Strong troubleshooting skills with Windows PCs, laptops, printers, Microsoft Office, Outlook, and common business applications.
 * Basic understanding of networking concepts, including printers, Wi-Fi, TCP/IP, and user connectivity.
 * Experience with Active Directory, user account administration, and hardware setup is a plus.
 * Excellent customer service, communication, and problem-solving skills.
 * Ability to prioritize multiple support requests while working independently.
 * Valid driver's license and reliable transportation to travel between local facilities.

## Description

Express Employment Professionals of Rancho Cucamonga is seeking an experienced IT Support Specialist to provide hands-on IT support for two nearby facilities. This is an excellent opportunity for an IT professional who enjoys troubleshooting technology issues, supporting end users, and working in a dynamic manufacturing or business environment.

As the primary on-site IT support resource, you'll ensure employees have the tools and technical support they need to stay productive while partnering with corporate IT on larger initiatives., * Provide technical support for desktop computers, laptops, printers, scanners, phones, and peripheral devices.

 * Troubleshoot Windows operating systems, Microsoft Office, Outlook, email, and basic network connectivity issues.
 * Set up new employees with computers, user accounts, software, and system access.
 * Install, configure, and maintain IT hardware and software.
 * Diagnose and resolve day-to-day technical issues both remotely and in person.
 * Maintain inventory of computers, peripherals, and IT equipment.
 * Document, prioritize, and close IT support tickets in a timely manner.
 * Coordinate with corporate IT teams and third-party vendors to resolve complex technical issues.
 * Travel between two facilities located just minutes apart to provide on-site support.
 * Follow company IT security policies and best practices.


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