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# Training Specialist & Technical Writer - (Data...

- **Company:** nVent
- **Location:** Raleigh, NC, United States (Remote available)
- **Salary:** $76,000.0 - $141,100.0
- **Contract:** Permanent contract
- **Skills:** Learning Management Systems, Data Centers
- **Published:** August 4, 2026
- **Apply:** https://www.juju.com/job/00000000gloo8h

## About the Role

+ Bachelor's degree in a related field or equivalent work experience.

 + Validated experience providing technical product training and technical writing, preferably in a customer-facing role in the data center space.

 + The ability to digest complex technical concepts from manuals or other materials and translate them into learner-friendly materials.

 + Excellent communication, presentation, and problem-solving skills.

 + Experience working with an LMS or remote training platforms.

 + Ability to work independently and balance multiple training sessions simultaneously.

 + Willingness to travel 25-50% of the time to customer locations as needed. A valid driver's license is required.

 + Ability to work 100% remotely from a home office anywhere in the US, ideally in CT or ET time zones.

## Description

+ Conduct onsite and virtual training sessions for key customers on the installation, operation, and maintenance of our data center cooling products.

 + Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations.

 + Facilitate engaging sessions using demonstrations, scenarios, and guided practice rather than lecture-only delivery, travelling to customer or training locations as needed

 + Use the LMS to manage virtual course setup, enrollment, attendance tracking, completions, and surveys

 + Provide (or connect) customers with technical support and mentorship during installation and maintenance processes, alongside other members of the Services team.

 + Collaborate with the sales and customer service teams to identify customer training needs and develop customized training programs.

 + Ensure customers are fully trained and confident in using our products to enhance their efficiency and happiness.

 + Maintain up-to-date knowledge of our products and services to provide accurate and relevant training.

 + Adapt and maintainexisting training materialsas necessary for clarity, accuracy, and learner effectiveness

 + Collect and analyze customer feedback to continuously improve training programs and materials.


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