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# Senior Application Manager Omnichannel - Genesys 100%

- **Company:** AMAG Group
- **Location:** Cham, Germany
- **Experience:** Expert
- **Salary:** €68,000.0 - €86,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Application Lifecycle Management, VoIP, Cloud Computing, Session Initiation Protocols, Genesys, Information Technology
- **Published:** August 5, 2026
- **Apply:** https://www.xing.com/jobs/cham-senior-application-manager-omnichannel-genesys-100-156868638

## About the Role

* Erfahrung: Du verfügst über mehrjährige Erfahrung im Application Management komplexer Unternehmensapplikationen sowie im Betrieb von Omnichannel-, Contact-Center- oder Genesys-Lösungen
 * Aus- / Weiterbildung: Du hast ein abgeschlossenes Studium in Informatik, Wirtschaftsinformatik, Informationstechnologie oder eine vergleichbare Ausbildung mit entsprechender Berufserfahrung
 * Digital Skills: Du bringst fundierte Kenntnisse in Genesys Cloud CX, Omnichannel-Prozessen, Cloud-Architekturen, API-Integrationen, SIP/VoIP-Technologien und ITIL mit
 * Sprachkenntnisse: Du kommunizierst stilsicher in Deutsch und verfügst über gute Englischkenntnisse in Wort und Schrift
 * Personality Fit: Du bringst die richtige Mischung aus technischem Verständnis, Kundenfokus, Ownership-Mentalität und Teamspirit mit und bewegst Dich sicher in einem dynamischen Stakeholder-Umfeld



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