> Markdown version of [/jobs/ext/1924361-it-support-im-helpdesk](https://www.wearedevelopers.com/jobs/ext/1924361-it-support-im-helpdesk). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT-Support im Helpdesk

- **Company:** DIS AG
- **Location:** Saarbrücken, Germany
- **Contract:** Permanent contract
- **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), Systems Integration
- **Published:** August 5, 2026
- **Apply:** https://www.adzuna.de/details/5827908681

## About the Role

* Abgeschlossene Berufsausbildung als Fachinformatiker*innen der Fachrichtungen Systemintegration oder eine vergleichbare Qualifikation

Grundkenntnisse in Netzwerken (DHCP, IP, TCP/UDP, DNS) und im Microsoft Windows Umfeld
Kunden- und lösungsorientierte Arbeitsweise
Idealerweise erste Berufserfahrung im Bereich 1st und 2nd Level Support

## Description

* Sie nehmen Störungsmeldungen auf (Hardware, Software/Applikationen) oder leiten diese weiter an den 3rd Level Support

Sie bauen das technische Arbeitsplatzequipment auf und warten es
Sie bearbeiten Serviceanfragen zur Beschaffung von Equipment und Software
Sie pflegen Nutzerkonten und deren Zugriffsrechte


## Related Videos

- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [From Build to Breach: Hacking Kubernetes Through the Supply Chain](https://www.wearedevelopers.com/videos/100183-from-build-to-breach-hacking-kubernetes-through-the-supply-chain)
- [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines)
- [WeAreDevelopers LIVE - Build a multi AI agents game master with Strands & our weekly web finds](https://www.wearedevelopers.com/videos/1725-wearedevelopers-live-build-a-multi-ai-agents-game-master-with-strands-our-weekly-web-finds)
- [Fireside Chat with Sir Tim Berners-Lee](https://www.wearedevelopers.com/videos/595-fireside-chat-with-sir-tim-berners-lee)

## Related Articles

- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)