> Markdown version of [/jobs/ext/1925054-senior-oracle-hcm-payroll-consultant](https://www.wearedevelopers.com/jobs/ext/1925054-senior-oracle-hcm-payroll-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Oracle HCM Payroll Consultant - **Company:** IBM - **Location:** Manchester, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Oracle (Applications), Release Management, Oracle Fusion Middleware, Oracle HCM, Oracle Cloud Infrastructure - **Published:** August 5, 2026 - **Apply:** https://jobs.theguardian.com/job/10166820/senior-oracle-hcm-payroll-consultant/ ## About the Role Bachelor's Degree Required technical and professional expertise * Strong knowledge across Oracle HCM modules with deep expertise in Oracle Cloud Payroll. * Confident in updating fast formulas. * Competent in building new elements within Oracle Fusion. * Positive, proactive, and customer-focused attitude. * Strong sense of ownership and accountability. * Ability to manage multiple deliverables effectively. * Well-organised and structured working style. * Tenacity and resilience in overcoming challenges and completing tasks. * Excellent attention to detail. * Strong written and verbal communication skills. * Strong analytical and problem-solving skills. * Excellent customer and relationship management abilities. This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Preferred technical and professional experience * Knowledge and experience of Oracle Cloud Time & Labour (OTL). * Background in HR or Payroll. * Experience with ITIL processes including Incident, Problem, Change, and Release Management. * Project management experience. * Experience in process improvement., Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ## Description The Senior Oracle Cloud Payroll Support Consultant is responsible for delivering incident management, problem resolution, and enhancement/change activities for multiple Managed Services customers. Working closely with the Application Support Manager and Delivery Team, the role ensures high-quality support, strong customer relationships, and effective service delivery., * Manage incidents, service requests, and problem investigations for customers. * Deliver enhancements in line with the internal Change Management process. * Participate in an on-call rota for major incidents during some weekends and Bank Holidays * Perform root cause analysis, apply fixes, and manage issues through to full resolution. * Mentor team members to support their development in Oracle Cloud (Fusion). * Manage customer expectations throughout the lifecycle of issues and changes. * Work directly with customers to identify, analyse, and document business requirements. * Support the design of technical solutions and ensure the use of best-practice tools, methods, and templates. * Oversee and manage Oracle Service Requests (SRs), ensuring progress is monitored and escalated when needed. * Build and maintain strong relationships with internal stakeholders and external customers. * Proactively identify system enhancements and provide process workaround recommendations. * Fully document all developed solutions. * Support customers through testing phases. * Keep up to date with Oracle Payroll roadmap developments, new features, and system releases. * Attend internal and external meetings and complete agreed actions in a timely manner., IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. ## Related Videos - [Independently together: how micro-applications improve developer experience + app performance](https://www.wearedevelopers.com/videos/452-independently-together-how-micro-applications-improve-developer-experience-app-performance) - [How to govern Vibe Coding for the Enterprise](https://www.wearedevelopers.com/videos/100290-how-to-govern-vibe-coding-for-the-enterprise) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Application Modernization and Rabbits](https://www.wearedevelopers.com/videos/120-application-modernization-and-rabbits) - [How to Survive The Worst Launch of Your Career with Brenda Romero](https://www.wearedevelopers.com/videos/609-how-to-survive-the-worst-launch-of-your-career-with-brenda-romero) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)