> Markdown version of [/jobs/ext/1925357-it-field-engineer](https://www.wearedevelopers.com/jobs/ext/1925357-it-field-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Engineer - **Company:** Neoci Ltd - **Location:** Hertford, UK - **Experience:** Experienced - **Salary:** £40,000.0 - £45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, VoIP, Dynamic Host Configuration Protocol, RAID, Domain Name System (DNS), Multi-Factor Authentication, VMware ESX Servers, Firmware, Hyper-V, Internet Protocol, Microsoft Software, Windows Servers, Network Architecture, Microsoft SharePoint, Single Sign-On, Virtual Local Area Networks, Sonicwall, Microsoft InTune, Microsoft Onedrive, Information Technology, Fortinet, Gsuite, Hardware Infrastructure, Firewall Services Module, Cisco - **Published:** August 5, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5827870538 ## About the Role This is a hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently., * Minimum of 3 years of field-based IT experience, ideally in a managed services or project-driven environment; experience in education is a plus. * Hands-on experience delivering Windows Server installations, upgrades, and migrations (2012-2025), including: * Active Directory, DNS, DHCP, Group Policy (including printer deployment) * Hyper-V and ESXi management * Firewall configuration (SonicWall, WatchGuard, Fortinet, or DrayTek) * Enterprise-grade server hardware (Dell, HPE, or similar) * Strong knowledge of Windows client OS and Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint, Intune, MFA, SSO). * Solid understanding of IP networking, VLANs, and wireless setups; experience with VoIP/UC platforms is advantageous. Qualifications & Certifications * Vendor or manufacturer certifications are desirable (Microsoft, CompTIA, Cisco, etc.). * Full UK driving licence required. Personal Attributes * Professional, reliable, and confident working directly with clients. * Self-sufficient and organized, able to manage workloads independently and escalate when necessary. * Adaptable to different environments, customers, and technologies. * Excellent time management with a commitment to quality delivery. * Willingness to travel across London and the South East, with flexibility for project requirements., * Your experience has been limited to service desk or remote support roles without regular on-site infrastructure work. * You lack hands-on experience building, upgrading, or migrating Windows Server environments in the field. * You are not comfortable leading on-site projects and communicating directly with clients. ## Description We are seeking an experienced IT Field Engineer to join a dynamic London-based team supporting both educational sectors and commercial clients. You will act as the primary on-site engineer, handling complex IT infrastructure work independently, maintaining excellent client relationships, and delivering high-quality solutions., Technical Delivery: * Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. * Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including firmware, RAID, and OS installations. * Provide on-site support and guidance to schools and other clients, including migrations to Google Workspace for Education and related platforms. * Build, upgrade, and migrate Windows Server environments (2012-2025), covering Active Directory, Group Policy, file and print services, and core server roles. * Perform planned infrastructure upgrades, server replacements, and customer migrations according to project plans, escalating risks as needed. * Attend regular customer visits across London and the South East to deliver projects and resolve technical issues. * Support client relocations, system upgrades, and change requests. Collaboration & Communication: * Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. * Keep clients informed throughout projects, escalating technical risks or issues clearly when additional input is required. Operational Excellence: * Maintain accurate documentation for every site visit, including job sheets and asset records. * Ensure adherence to technical standards, health and safety guidelines, and operational procedures. * Manage your tools, test equipment, and vehicle inventory to ensure readiness for each day. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)