> Markdown version of [/jobs/ext/1926445-tecnico-a-junior-de-soporte](https://www.wearedevelopers.com/jobs/ext/1926445-tecnico-a-junior-de-soporte). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Técnico/a Junior de Soporte

- **Company:** Fervimax
- **Location:** Barcelona, Spain
- **Salary:** €20,000.0 - €26,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, User Administration
- **Published:** August 5, 2026
- **Apply:** https://www.jobleads.com/es/job/ef5b75dc7d98825f7a46588828f1fb36c

## About the Role

* Conocimientos básicos de herramientas de gestión de incidencias (Jira será un plus).
 * Perfil junior con iniciativa, proactividad y ganas de aprender.
 * Capacidad de organización, atención al detalle y trabajo en equipo.
 * Buenas habilidades de comunicación y orientación al usuario.
 * Disponibilidad para acudir varios días a la semana a las oficinas del cliente en Barcelona.

## Description

En Fervimax buscamos un/a Técnico/a Junior de Soporte IT con ganas de aprender y desarrollarse profesionalmente, para incorporarse a un proyecto estable dando soporte en la gestión de usuarios y aplicaciones., * Gestionar altas, bajas y accesos de usuarios en las aplicaciones del cliente.

 * Gestionar y realizar el seguimiento de solicitudes e incidencias mediante Jira.
 * Dar soporte en tareas administrativas relacionadas con accesos y aplicaciones.
 * Colaborar con el equipo IT para garantizar el correcto funcionamiento de los procesos.
 * Atender y dar soporte a usuarios internos cuando sea necesario.


## Related Videos

- [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [5 Best Emerging Tech Cities in Europe](https://www.wearedevelopers.com/magazine/361-5-best-emerging-tech-cities-in-europe)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)