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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sap S/Hana Business Enablement Sales Order Mgmt Lead - **Company:** Sanofi - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Business Systems, Data Validation, Material Design, SAP (Applications), SAP HANA, System Testing, Signavio, Test Scripts, SAP S/4HANA - **Published:** August 5, 2026 - **Apply:** https://www.buscojobs.com.es/sap-s-hana-business-enablement-sales-order-mgmt-lead-en-madrid-ID-365591072 ## About the Role Educational Background Bachelor's degree in business?related fields; Master's degree preferred Professional Experience 7-10 years' experience in Order Management processes Proven experience in leading transformation programs Extensive experience in SAP implementation projects In?depth understanding of Supply Chain and order?to?cash processes Minimum 3 years of people management experience Experience in leading and developing order management teams Track record of successful team performance improvement Key Competencies Advanced project management skills Strong change management capabilities Ability to lead and influence cross?functional teams Excellent analytical and problem?solving skills Strong communication and presentation skills Fluent in English; other languages are a plus Strategic thinking and ability to drive innovation Proven people management and leadership skills Ability to build and develop high?performing teams Experience in performance management and talent development Strong delegation and prioritization skills Coaching and mentoring capabilities ## Description SAP S/Hana Business Enablement Sales order mgmt lead This position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization.The O2S organization consists of three complementary teams: Global Process Leads defining processes and solutions, Business System Owner implementing global solutions, and Transformation & Operations coordinating specific order to serve initiatives and capabilities development.The role is responsible for enabling the implementation of domestic and export sales order management processes within the iShift program, ensuring successful deployment of standardized E2E processes across all regions.Key focus areas include:Leading the implementation of core model processes for domestic and export order managementEnsuring system design and configuration meet business requirementsDriving change management and stakeholder engagementSupporting process and system testing with K-usersCoordinating with Global Process Leads for process design and improvementsMain responsibilitiesPeople Management ResponsibilitiesLead and develop a team of domestic and export order management senior experts and analystsSet clear performance objectives and conduct regular performance reviewsCoach and mentor team members to enhance their capabilities and support career developmentManage resource allocation and workload distribution across the teamIdentify training needs and ensure team competency developmentDrive team engagement and maintain high performance cultureConduct regular 1:1s and team meetings to ensure alignment and communicationManage recruitment and onboarding of new team membersFoster collaboration and knowledge sharing within the teamHandle escalations and support team members in complex problem-solvingPreparation PhaseLead data gathering activities for assigned business units or geographiesConduct thorough data validation and identify complex inconsistencies or gapsDevelop and document comprehensive business scenarios and routes to marketAnalyze and document as?is information, including process flows and system landscapesManage and prioritize ongoing projects impacting the Order to Serve operating modelLead analysis of current practices alignment with planned S/4HANA designDevelop and analyze performance metrics and KPIsCreate and maintain stakeholder mappingDevelop implementation roadmaps with minimal guidanceConduct in?depth gap analysis between current and target operating modelTranslate gaps into detailed business requirementsScoping and Design PhaseLead gap analysis between current processes and core modelPresent core model to stakeholders and manage feedbackEvaluate and document potential deviations from core modelPrepare and present documentation for Design Authority escalationsCollaborate with the solution delivery team on design specificationsTranslate complex business requirements into functional specificationsLead design review sessions and synthesize outcomesOversee and maintain design documentation in Signavio at L5/L6Manage approval processes and escalate issues as neededIdentify and share process improvement opportunities with Global process leadsLead coordination between business stakeholders and technical teamsBuild & Test PhaseDevelop and implement K?user engagement strategiesCreate and manage testing schedulesGuide K?users through test script execution and provide advanced supportAnalyze and prioritize defects, developing resolution requirementsLead the development of process documentation and training materialsDesign and deliver K?user training activitiesManage testing progress and report on key metricsDevelop comprehensive test completion reportsDeploy & Hypercare PhasePrepare and empower K?users for end?user trainingProvide advanced hypercare support and troubleshoot complex issuesAnalyze process performance metrics and recommend improvementsInvestigate and resolve critical business issues during hypercareLead coordination efforts between business and technical teamsOversee solution validation and sign?off processesManage hypercare completion activities and transition to BAUContinuous ImprovementAnalyze feedback on implemented processes and systemsSynthesize lessons learned and develop action plansLead process enhancement activities to design in the ERPDesign and implement knowledge transfer strategiesMonitor and report on core model adherenceCreate business cases for enhancement projectsLead Business value projects and manage complex change requestsChange ManagementAnalyze and document complex process changes between functions and Business OperationsLead the mapping of system changes and their impactsConduct comprehensive organizational impact analysisAnalyze role changes and recommend optimizationsEvaluate and prioritize local requirements and concernsDevelop training needs analysis and learning strategiesManage change?related issues and develop mitigation strategiesLead stakeholder engagement activities and manage resistanceProject Management and GovernanceIdentify, assess, and manage risks and issues, escalating when necessaryEnsure alignment between processes and overall strategyFacilitate decision?making processes through comprehensive analysis and recommendationsManage team capacity planning and resource allocation across projectsEnsure team alignment with project objectives and timelinesRequirementsEducational BackgroundBachelor's degree in business?related fields; Master's degree preferredProfessional Experience7-10 years' experience in Order Management processesProven experience in leading transformation programsExtensive experience in SAP implementation projectsIn?depth understanding of Supply Chain and order?to?cash processesMinimum 3 years of people management experienceExperience in leading and developing order management teamsTrack record of successful team performance improvementKey CompetenciesAdvanced project management skillsStrong change management capabilitiesAbility to lead and influence cross?functional teamsExcellent analytical and problem?solving skillsStrong communication and presentation skillsFluent in English; other languages are a plusStrategic thinking and ability to drive innovationProven people management and leadership skillsAbility to build and develop high?performing teamsExperience in performance management and talent developmentStrong delegation and prioritization skillsCoaching and mentoring capabilitiesMain InteractionsInternalBusiness Operations Order to Cash teamiShift Program teamRegional implementation teamsBusiness Process Owners within Business OperationsSupply Chain, Trade stakeholdersIT and technical teamsChange Management teamBusiness usersK?users and super usersExternalImplementation partnersSystem integratorsExternal consultants#J-*****-Ljbffr ## Related Videos - [When AI Runs the Business: The Reality of Enterprise-Wide Automation](https://www.wearedevelopers.com/videos/100124-when-ai-runs-the-business-the-reality-of-enterprise-wide-automation) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Evolving the developer experience in the age of 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