> Markdown version of [/jobs/ext/1926911-it-service-desk-analyst](https://www.wearedevelopers.com/jobs/ext/1926911-it-service-desk-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Service Desk Analyst

- **Company:** gb
CONEX EUROPE LIMITED
- **Location:** London, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Law Practice Management Software, Microsoft Office, Microsoft PowerPoint, Microsoft InTune
- **Published:** August 5, 2026
- **Apply:** https://www.totaljobs.com/job/it-service-desk-analyst/conex-europe-limited-job107797494

## About the Role

Global law firm in London city have a requirement for an IT Service desk specialist with previous experience of working within a Law firm.
Experience required includes

Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops (Intune), and mobiles.

A minimum of 12 months' IT help desk support experience within a professional service

Experience of core Microsoft Office 365 products - Word, Excel, PowerPoint, Outlook and Teams.

General understanding of legal software is advantageous.

Audio/Video conference knowledge desirable.

ITIL Foundation qualification desirable.



## Related Videos

- [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [Why Your Next Best Talent Might Not Be in Your Neighborhood](https://www.wearedevelopers.com/videos/1861-why-your-next-best-talent-might-not-be-in-your-neighborhood)

## Related Articles

- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)