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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Business Analyst Customer Service and Plant Maintenance - **Company:** Siemens Energy - **Location:** Erlangen, Germany - **Contract:** Permanent contract - **Skills:** Advanced Business Application Programming (ABAP), Application Programming Interfaces (APIs), Business Analytics Applications, Data Migration, Open Data Protocol, Salesforce.Com, SAP (Applications), SAP Business Suiteing, SAP HANA, SAP Plant Maintenance, SAP R/3, BI Launch Pad (Software), Test Scripts, Sap Fiori, Information Technology, SAP S/4HANA, SAP UI5, Teamcenter (Software) - **Published:** August 5, 2026 - **Apply:** https://www.adzuna.de/details/5827848217 ## About the Role * Bachelor's Degree in Computer Science, Business Management, Management Information Systems or equivalent experience. * Expert knowledge of S4 Service Module, SAP Plant Maintenance, Customer Service processes, and configuration in SAP, along with familiarity with SAP Addon Product & Process Governance (PPG). * Experience with SAP S/4HANA, including the ability to read and functionally interpret CDS & ABAP code, and familiarity with key S/4HANA technologies such as SAPUI5/Fiori apps, FIORI Launchpad, OData APIs, CDS Views, Embedded Analytics, and the simplified data model. * Ability to meet business requirements through the standard solution used. * Excellent troubleshooting and analytical skills, complemented by strong communication abilities with fluency in both English and German and good multi-tasking, time management, and organizational skills. * Personal qualifications should include being reliable, motivated, and eager to learn. ## Description Are you the next SAP Business Analyst Customer Service and Plant Maintenance (f/m/d) we are seeking to join our Center of Expertise for SAP? If you thrive on the challenges of constant change in our service business and the evolving demands on SAP processes, we want you on our Digital Core team! In this role, you will leverage your expert-level skills in SAP S/4 HANA modules, including the S4 Service Module, Plant Maintenance (PM), and Product & Process Governance (PPG). Additionally, familiarity with adjacent SAP R/3 modules, particularly Customer Service (CS), will be highly beneficial. Join us in shaping the future of our service business through innovative SAP solutions! How You'll Make an Impact Support our company on our journey to SAP S/4 HANA: * Design and implement multiple end-to-end processes within the Service Capability, including interfaces to other systems in the Siemens Energy landscape (e.g., Sales Force, Teamcenter). Process design, test scripts creation, process demos, authorization set up. * Provide migration support within the SAP S/4 HANA project, coordinating integration topics with other modules and supporting discussions with SAP on business requirements. Support the newest SAP release upgrades to enhance the Service Management functionality. Support our company using Product & Process Governance (PPG) for various SAP modules within SAP S/4 HANA: * Partner with key business contacts to understand business needs, converting them into functional requirements while managing global demand and providing process consulting. * Realize change requests as part of application or project enhancements, including the creation of concepts and solutions for data migration, change management, training, and documentation. * Coordinate and participate in regular meetings with our internal and external service provider. Support Design and Implementation of PPG for our Long Term Service business. Sub Service owner in S4 Hana Operation Service module, in alignment with S/4 Unify template team: * Engage in global demand management and process consulting, partnering with key business contacts to translate business needs into functional requirements. * Coordinate and participate in regular meetings with internal and external service providers, realizing change requests and developing solutions for data migration, change management, training, and documentation., Our Global Functions are essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations. ## Related Videos - [Evolving the developer experience in the age of AI](https://www.wearedevelopers.com/videos/100201-evolving-the-developer-experience-in-the-age-of-ai) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [When AI Runs the Business: The Reality of Enterprise-Wide Automation](https://www.wearedevelopers.com/videos/100124-when-ai-runs-the-business-the-reality-of-enterprise-wide-automation) ## Related Articles - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)