> Markdown version of [/jobs/ext/1928142-remote-cloud-incident-service-coordinator](https://www.wearedevelopers.com/jobs/ext/1928142-remote-cloud-incident-service-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Remote Cloud Incident & Service Coordinator - **Company:** Trifork - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** JIRA, Software as a Service, Cloud Computing, Servicenow - **Published:** August 5, 2026 - **Apply:** https://www.buscojobs.com.es/remote-cloud-incident-service-coordinator-en-madrid-ID-365530248 ## About the Role Ideal candidates will have ITIL-based experience, strong English/Spanish communication, and proficiency with Jira Service Management, ServiceNow or similar tooling. Flexibility for hybrid work and Barcelona base are valued. #J-*****-Ljbffr ## Description Trifork in Barcelona is seeking a Cloud Application Maintenance Specialist to manage incident intake, triage and lifecycle.You will coordinate with engineering, reproduce issues for developers, and own SLA performance to maintain service stability.Ideal candidates will have ITIL-based experience, strong English/Spanish communication, and proficiency with Jira Service Management, ServiceNow or similar tooling.Flexibility for hybrid work and Barcelona base are valued.#J-*****-Ljbffr ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)