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# IT-Support

- **Company:** DIS AG
- **Location:** Frankenthal, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Linux, Systems Integration, Information Technology, Operational Systems, Windows Client
- **Published:** August 5, 2026
- **Apply:** https://www.adzuna.de/details/5827909705

## About the Role

* Erfolgreich abgeschlossene Ausbildung im IT-Bereich, zum Beispiel als Fachinformatiker für Systemintegration oder ähnliche Qualifikation

Erste Berufserfahrung im Support gesammelt
Vorzugsweise Erfahrung mit aktuellen Betriebssystemen (Windows 7-10, Linux, MacOS)
Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten
Leidenschaft für IT und Interesse an neuen Technologien

## Description

* Unmittelbare Kategorisierung von Kundenanfragen

Fehleruntersuchung und Störungsbehebung
Bei Weiterleitung: Erstellung präziser Support-Tickets
Vollständige Dokumentation in der Kundendatenbank verantwortlich
Generierung und Bearbeitung von Incidents


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