> Markdown version of [/jobs/ext/1930271-erp-support-specialist](https://www.wearedevelopers.com/jobs/ext/1930271-erp-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ERP Support Specialist - **Company:** Jobot - **Location:** United States - **Experience:** Starter - **Salary:** $70,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Business Systems, Software Documentation, Data Integrity, Data Migration, Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Standard Sql, Microsoft SharePoint, SQL Server Reporting Services, Test Case, Microsoft Reporting, Microsoft Dynamics 365 Finance & Operations - **Published:** August 5, 2026 - **Apply:** https://www.dice.com/job-detail/c9341858-8395-4f64-8e2c-5fe88b3ab3c9 ## About the Role * Bachelor's degree in a related field preferred. * 1-2 years of relevant ERP support or business systems experience preferred. * Microsoft Dynamics 365 Finance and Supply Chain certifications preferred., * Experience supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O). * Strong analytical and problem-solving abilities. * Excellent communication and collaboration skills with cross-functional teams. * Ability to document issue resolutions and create end-user documentation. * Strong organizational and time management skills with the ability to prioritize multiple tasks. * Proficiency with Microsoft Office applications, including SharePoint, Visio, PowerPoint, Word, and Excel. Preferred Skills * Experience with Sana or other eCommerce platforms. * Experience with sales tax solutions such as Avalara, CCH, or Vertex. * Knowledge of SQL and Microsoft Power Platform. * Experience with SQL Reporting Services (SSRS) or related Microsoft reporting technologies. * Willingness to continuously learn new ERP functionality, modules, and technical and functional capabilities. ## Description An established organization is seeking an ERP Support Specialist to support business operations by responding to ERP support tickets within Microsoft Dynamics 365 Finance & Operations (D365 F&O) and related integrated ISV solutions. This role focuses on troubleshooting issues, identifying root causes, and delivering effective solutions while maintaining system integrity and following best practices. The ERP Support Specialist serves as a bridge between business operations and the ERP team by analyzing business needs, resolving support requests, and recommending process improvements. The position also plays an active role in ongoing D365 F&O implementation efforts, system enhancements, and long-term application support., ERP Support & Analysis * Respond to and resolve ERP support tickets within D365 F&O and integrated ISV applications. * Troubleshoot issues, replicate scenarios, and identify root causes. * Serve as a functional, and when applicable, technical subject matter expert for D365 F&O Finance, Supply Chain, and integrated solutions. * Analyze business needs and recommend effective system solutions. * Conduct business process analysis and translate requirements into functional design documentation. Design, Configuration & Enhancements * Configure D365 F&O according to business requirements and Microsoft best practices. * Coordinate with external developers and consultants to resolve system gaps and implement enhancements. * Support ERP implementation activities and continuous system improvements. Testing & Deployment * Assist with User Acceptance Testing (UAT), including test planning, test case creation, defect tracking, and issue resolution. * Collaborate with internal stakeholders, consultants, and developers on integrations, customizations, and data migration activities. Training & Continuous Improvement * Develop user documentation and deliver end-user training. * Identify trends and recommend process and system improvements that enhance efficiency and performance. Governance & Standards * Partner with cross-functional teams to ensure changes comply with system governance, security standards, data integrity requirements, and established best practices. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse](https://www.wearedevelopers.com/videos/100240-analytics-in-the-age-of-agentic-ai-a-tour-of-clickhouse-and-langfuse) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)