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# IT Support Specialist/Hardware Infrastructure

- **Company:** Cube hub
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Systems Engineering, BASIC (Programming Language), Cyber Security, Networking Hardware, Virtual Private Networks (VPN), Network Connections, Remote Access Technology, Software Deployment, Wireless Networks, Peripherals, Information Technology, Network Server, Servicenow
- **Published:** August 5, 2026
- **Apply:** https://www.dice.com/job-detail/2aaa01b3-a001-4038-9582-ad060c059b23

## About the Role

* Enterprise Desktop/IT Infrastructure Support
 * Strong Windows, hardware, software, and peripheral troubleshooting
 * Microsoft 365
 * Active Directory
 * Device/endpoint management tools
 * Basic network troubleshooting - wired, wireless, VPN
 * ServiceNow experience preferred
 * Strong customer service and communication skills
 * Ability to work independently and handle multiple priorities
 * Valid driver's license and ability to travel locally
 * Ability to physically install/move IT equipment

Preferred:

 * Manufacturing/engineering/field-site IT support experience
 * Asset lifecycle and inventory management
 * Conference room/A/V support
 * Cybersecurity and endpoint protection knowledge
 * CompTIA A+/Network+, Microsoft, or similar certifications
 * Associate/Bachelor's degree in IT, Computer Science, or related field

## Description

Provide onsite IT infrastructure and desktop support for employees, contractors, and business partners. Troubleshoot hardware, software, Windows OS, network connectivity, peripherals, and collaboration technologies while supporting day-to-day site operations., * Provide onsite desktop, hardware, software, and infrastructure support.

 * Deploy, replace, upgrade, and maintain workstations and IT equipment.
 * Support employee onboarding/offboarding and equipment provisioning.
 * Manage IT inventory, asset tracking, audits, and equipment lifecycle.
 * Troubleshoot wired/wireless networks, VPN, remote access, and basic infrastructure issues.
 * Support conference rooms, printers, A/V, and collaboration technologies.
 * Manage incidents, requests, and tasks through ServiceNow.
 * Support local servers, network equipment, and manufacturing/engineering systems.
 * Assist with software deployments, OS patching, cybersecurity, and compliance activities.
 * Coordinate vendor warranty repairs and hardware break/fix services.
 * Maintain technical documentation, SOPs, and inventory records.
 * Participate in major incidents, site outages, business continuity, and after-hours support.


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