> Markdown version of [/jobs/ext/1930456-sr-scientific-support-specialist](https://www.wearedevelopers.com/jobs/ext/1930456-sr-scientific-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr Scientific Support Specialist - **Company:** Life Technologies - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $49,504.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Microsoft PowerPoint, Software Tools, GXP - **Published:** August 5, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/27905874/Sr-Scientific-Support-Specialist-California-San-Francisco-7377 ## About the Role Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materials, * Associates Degree in Related Field (and HS Diploma or equivalent) required. A Bachelor's degree is preferred. * Proven verbal, written and presentation skills. * 2-3 years of dynamic proven experience preferred. * Displays a high level of confidentiality for both customer and Thermo Fisher Scientific. * Experience in a GXP laboratory setting or services preferred. * Proven excellence in customer service skills. * Detail oriented, problem solver, promotes team environment. * Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint). * Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement. * Ability to instantly adapt to a flexible and changing schedule. * Ability to self-manage and operate independently. * Demonstrate a sense of urgency in completing work assignments. * Good time management and organizational skills. Physical Requirements / Work Environment * The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. ## Description * Receive, process, assess quality of, accession and prepare human study and animal study specimens not limited to tissues, plasmas, serums, whole blood, PBMCs for distribution to clients and external analytical laboratories * Takes inventory of specimens, records specimen discrepancies, exhausts specimen in accordance with biohazard regulations * Uses RTLIMS system as database of specimens and to ensure chain of custody of specimens * Maintains high density archive room of FFPE tissues and tissue slides * Works closely with histology technicians, pathology department, human tissue sciences department, study managers and project coordinators daily * Liaises with the media sciences department and shipping/receiving department to prepare, facilitate and track shipments of tissue cell culture media to external vendors, while preparing proper documents for shipping domestically and internationally * Perform equipment verifications and maintain calibrations following customer and manufacturers protocols. * Serve as the first point of contact for any Specimen matters or concerns, including Specimen quality, Service Level Agreements, and staff interactions. * Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments. * Follow well defined procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Site Supervisor/Sr. Manager regarding daily duties. * Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met. * Shows strengths in assembling, communicating and explaining job or site-specific performance metrics to Direct Manager. * Communicates any customer issues or potential problems * Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team. * Listens to customer concerns, constructively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times. * Adopts Practical Process Improvement (PPI) methodologies * Other duties as assigned. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Geometric deep learning for drug discovery](https://www.wearedevelopers.com/videos/264-geometric-deep-learning-for-drug-discovery) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Welcome to Switzerland](https://www.wearedevelopers.com/magazine/4-welcome-to-switzerland) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)