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# IT Software Engineer

- **Company:** National Fuel Gas
- **Location:** Buffalo, NY, United States
- **Salary:** $41,600.0
- **Contract:** Internship / Graduate position
- **Skills:** Artificial Intelligence, Document Management Systems, Screenshots, Software Deployment, Software Engineering, Information Technology, Tools for Reporting
- **Published:** August 5, 2026
- **Apply:** https://www.nationalfuel.com/careers/fall-2026-software-engineer-internship/

## About the Role

* Jr. or Sr. undergraduate or graduate student pursuing a degree/concentration in Computer Science, Computer Information Systems, or related discipline
 * Interest in a career in software engineering with an eager and open-minded attitude towards learning new technologies
 * Proficient in or knowledgeable/open to investigating tools to assist application teams
 * Ability to work with a high level of independence as well as collaboratively with a team
 * Able to learn quickly and take initiative with a strong sense of ownership, with the ability to balance and prioritize multiple assignments
 * Excellent verbal and written communication skills
 * Minimum GPA of 3.0

## Description

* Collaborate with IT staff and third-party vendors to develop and deploy applications and system interfaces.
 * Document and track reported phone cloud issues, including relevant details, testing results, screenshots, and supporting evidence.
 * Use telecommunications application reporting tools to research issues and validate behavior.
 * Assist with testing, audio enhancements and client changes.
 * Help improve user-facing instructions, support documentation, knowledge-sharing materials, and repeatable training resources for document management system.
 * Assist with improvements to user-facing client experience for document management system.
 * Leverage approved AI tools where appropriate to support documentation, issue analysis, testing summaries, knowledge-sharing materials, and process improvement recommendations.


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