> Markdown version of [/jobs/ext/1930994-it-service-lead-german-english-hybrid-remote-ready](https://www.wearedevelopers.com/jobs/ext/1930994-it-service-lead-german-english-hybrid-remote-ready). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # It Service Lead - German & English | Hybrid/Remote Ready - **Company:** rindus Technology S.L - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Confluence, JIRA, Knowledge Management, Servicenow - **Published:** August 5, 2026 - **Apply:** https://www.buscojobs.com.es/it-service-lead-german-english-hybrid-remote-ready-en-madrid-ID-365610319 ## About the Role You will mentor the team, drive knowledge management, and promote self-service adoption across a distributed organization. The role requires strong ITIL expertise, hands-on experience with Jira Service Management, Confluence or ServiceNow, and fluency in English and German. A flexible working model (office/ hybrid/ remote) is available. #J-*****-Ljbffr ## Description rindus Technology S.L is seeking an experienced IT Service Desk lead to own and optimize day-to-day support processes.You will mentor the team, drive knowledge management, and promote self-service adoption across a distributed organization.The role requires strong ITIL expertise, hands-on experience with Jira Service Management, Confluence or ServiceNow, and fluency in English and German.A flexible working model (office/ hybrid/ remote) is available.#J-*****-Ljbffr ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)