> Markdown version of [/jobs/ext/1931648-tier-ii-tech-support-specialist-saas-cloud-expert](https://www.wearedevelopers.com/jobs/ext/1931648-tier-ii-tech-support-specialist-saas-cloud-expert). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Tier Ii Tech Support Specialist - Saas & Cloud Expert

- **Company:** Autodesk
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, JIRA, Software as a Service, Cloud Computing, Salesforce.Com, Autodesk Autocad
- **Published:** August 5, 2026
- **Apply:** https://www.buscojobs.com.es/tier-ii-tech-support-specialist-saas-cloud-expert-en-madrid-ID-365515504

## About the Role

The ideal candidate will possess strong analytical skills and experience in Tier II Technical Support.
Minimum qualifications include a Bachelor's degree in IT or Engineering, and 1-3 years in a technical support role.
Familiarity with Autodesk products and tools like Salesforce and Jira is preferred.
This position offers a comprehensive work schedule to align with customer support needs.

## Description

Autodesk is seeking a Technical Support Specialist to bridge the gap between customers and our products.This role requires troubleshooting complex customer issues across diverse applications while maintaining effective communications.The ideal candidate will possess strong analytical skills and experience in Tier II Technical Support.Minimum qualifications include a Bachelor's degree in IT or Engineering, and 1-3 years in a technical support role.Familiarity with Autodesk products and tools like Salesforce and Jira is preferred.This position offers a comprehensive work schedule to align with customer support needs.#J-*****-Ljbffr


## Related Videos

- [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)
- [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive)

## Related Articles

- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)