> Markdown version of [/jobs/ext/1932227-interaction-designer](https://www.wearedevelopers.com/jobs/ext/1932227-interaction-designer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Interaction Designer

- **Company:** Cgi Inc.
- **Location:** Montreal, WI, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Interaction Design, Software Tools, Salesforce.Com, Service Design, User-Centered Design, Web Content Accessibility Guidelines, Pega, Data Analytics
- **Published:** August 5, 2026
- **Apply:** https://arc.dev/remote-jobs/j/redirect/p9zs1oryc2

## About the Role

To succeed in this role, you should have strong experience designing digital services within a government or highly regulated environment, alongside a deep understanding of GOV.UK standards and accessibility requirements. You'll be confident creating prototypes, designing user journeys, and collaborating within agile multidisciplinary teams. Strong communication and stakeholder engagement skills are essential, with the ability to clearly articulate design decisions and advocate for user-centred approaches., * Proven experience as an Interaction Designer within government or public sector digital services

 * Strong knowledge of the GOV.UK Design System, Service Manual, and Design Principles
 * Experience creating prototypes using the GOV.UK prototyping toolkit
 * Understanding of WCAG 2.2AA accessibility standards and inclusive design practices
 * Experience designing intuitive user journeys and interaction flows
 * Ability to collaborate effectively within agile multidisciplinary teams
 * Strong communication and stakeholder management skills
 * Experience contributing to usability testing and user-centred design activities
 * Ability to use data and feedback to iterate and improve digital services
 * Experience working with low code / no code products like Salesforce, Pega, Microsoft power platforms would be desirable
 * Practical experience using AI tools that improve service delivery, applying judgement about their appropriate use in user-centred, accessible and evidence-led public services is also highly desirable.

Together, as owners, let's turn meaningful insights into action.

## Description

At CGI, we design digital services that make a meaningful difference to citizens across the UK. As an Interaction Designer, you'll help shape intuitive, accessible, and user-centred government services that improve how people interact with critical public sector systems. Working within collaborative multidisciplinary teams, you'll transform user needs and research insights into seamless digital experiences aligned to government standards and accessibility best practice. You'll have the opportunity to influence service design, contribute innovative ideas, and work on high-profile programmes where your expertise will directly impact service quality, accessibility, and user satisfaction., In this role, you will design accessible and intuitive digital experiences for UK government services, ensuring solutions meet both user needs and government standards. You'll work closely with user researchers, developers, product managers, and stakeholders to create seamless user journeys, develop prototypes, and iterate designs based on evidence, testing, and feedback. Your work will contribute directly to the successful delivery of inclusive, user-centred public services.

You'll play a key role in advocating for design thinking and accessibility across multidisciplinary teams, helping shape services that are efficient, compliant, and easy to use. You'll take ownership of interaction design activities throughout the agile delivery lifecycle, collaborating openly with colleagues while contributing fresh ideas and continuous improvements to enhance service outcomes., * Design & Deliver accessible user journeys and interaction flows for government digital services

 * Create & Iterate low to high-fidelity prototypes using the GOV.UK prototyping toolkit
 * Collaborate & Influence multidisciplinary teams to embed user-centred design principles
 * Support & Contribute to user research and usability testing activities
 * Ensure & Maintain compliance with GOV.UK Design System, Service Standards, and WCAG 2.2AA
 * Present & Defend design decisions to internal stakeholders and cross-government assessments
 * Analyse & Improve services using user feedback, data insights, and continuous improvement approaches
 * Champion & Advocate accessibility, empathy, and inclusive design practices


## Related Videos

- [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together)
- [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey)
- [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks)
- [Design Patterns For AI Products in 2026](https://www.wearedevelopers.com/videos/100255-design-patterns-for-ai-products-in-2026)
- [Design Systems for the Machines - How to Make AI Understand Your UI](https://www.wearedevelopers.com/videos/100019-design-systems-for-the-machines-how-to-make-ai-understand-your-ui)
- [Software stack under and over the hood of the fastest accelerating car in the world](https://www.wearedevelopers.com/videos/221-software-stack-under-and-over-the-hood-of-the-fastest-accelerating-car-in-the-world)

## Related Articles

- [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility)
- [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Are design and development really just the same thing?](https://www.wearedevelopers.com/magazine/520-are-design-and-development-really-just-the-same-thing)