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# It Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Florham Park, NJ, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $65,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Domain Controllers, Microsoft Outlook, Databases, System Configuration, Issue Tracking Systems, Networking Hardware, Microsoft Office, Microsoft Software, Network Configuration and Change Management, Azure Active Directory, Software Deployment, User Provisioning Software, Virtualization Technology, Office365, Computer Equipment, Laptops, Network Server, User Accounts
- **Published:** August 5, 2026
- **Apply:** https://www.dice.com/job-detail/e9978cd7-fbd2-40fe-9f97-e8e1e7903ac4

## About the Role

Desktop, Support, Troubleshooting, Active directory, Windows, Customer service, Hardware, Technical support, O365, Deployment, Imaging, Help desk, Outlook, Office 365, Hardware support, Help desk support, Windows 10, Phone support, Hardware/software, Mobile device, Microsoft, Microsoft office, Desktop hardware, Customer support, Hardware troubleshooting, Service desk, Troubleshooting hardware

Top Skills Details

Desktop,Support,Troubleshooting,Active directory,Windows,Customer service,Hardware,Technical support,O365,Deployment,Imaging,Help desk,Outlook,Office 365,Hardware support

Additional Skills & Qualifications
Must possess advanced critical thinking skills. Ability to develop and write technical documentation. Excellent self-organization and time management skills. Deliver high-quality customer service in a front-facing support role.

## Description

Our client is seeking an IT Support Technician to join their team that will be responsible for providing onsite support to internal end-users and handle all requests related to Windows/PC issues, Microsoft Office, Exchange, Active Directory, Group Policies, Microsoft Entra administration, applications/software installation. Setting up, configuring, deploying, and troubleshooting hardware/devices. Responsibilities Install, configure, maintain, repair, upgrade, and troubleshoot PC workstations, laptops, printers, network equipment, telecommunications systems, software, and databases used by the company. Provide technical support and problem resolution for hardware, software, network, and system issues for all users, either in person or remotely. Work with hardware vendors, software vendors, and service providers to diagnose, troubleshoot, and resolve technical issues. Responding to and resolving tickets through a ticketing system. Provide recommendations on desktop, laptop, virtualization,
and network configurations to support business needs. Software deployment and endpoint management. Diagnose and resolve hardware, software, and connectivity issues in a timely and professional manner. Configure, administer, and maintain application, file, print, and network servers, including domain controllers and Microsoft 365 email and collaboration systems. Experience supporting Office 365 (Outlook troubleshooting, user issues) Managing user accounts and access (user provisioning, password resets, access support, and basic security practices) via Active Directory.


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