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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Administrator - **Company:** Buildots US, Inc. - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** JIRA, Software as a Service, Computer Networks, Issue Tracking Systems, Networking Basics, Application Enhancement Tool, Okta, Microsoft InTune, Information Technology, Casper Suite, Fortinet, Gsuite - **Published:** August 5, 2026 - **Apply:** https://buildots.com/careers/26.F66/ ## About the Role * 4+ years of experience in an IT administrator or help desk role * Excellent interpersonal skills - you build trust and good relationships with people at every level of the company; service-oriented, warm, and approachable, someone who genuinely enjoys helping people and creates a positive, welcoming atmosphere * Solid hands-on experience with Google Workspace (GSuite) administration * Solid hands-on experience with Okta (user/group management, SSO, provisioning) * Proven experience managing employee on/off-boarding processes * A natural problem solver with a "can-do" attitude * A strong team player who enjoys collaborating and helping others succeed * Good communication skills in English Nice to Have: * Experience with endpoint/device management tools (Intune, JAMF) * Familiarity with ticketing systems (Jira) * Basic understanding of networking concepts * Knowledge of FortiGate (firewalls and switches) *To support our hiring process, we may leverage AI-powered tools for tasks such as application screening, resume analysis, and response evaluation. All decisions remain under the oversight of our recruitment team. ## Description We're looking for an IT Administrator to join our IT team. You'll be part of a small, high-impact team working with cutting-edge technology. you'll be the go-to person for day-to-day technical support, employee lifecycle management, and identity/access administration across the company. This is a hands-on role for someone who genuinely enjoys helping people, thrives on solving problems, and isn't afraid to dig in and figure things out. What you'll do: * Be the person employees turn to when something's not working - help them get unblocked and back to their work quickly, with hardware, software, and account issues handled professionally * Support the employee on/off-boarding process end-to-end: account creation, access provisioning, equipment setup, and secure offboarding when employees leave * Manage and maintain our Google Workspace (GSuite) environment - users, groups, shared drives, and organizational units * Administer Okta - user provisioning, group assignments, SSO app connections, and access reviews * Maintain accurate documentation for IT processes, assets, and recurring tasks * Maintaining and setting up new automations for IT workflows and critical business use cases * Identify recurring issues and proactively suggest and implement improvements * Support other IT systems and tools as needed (endpoint management, SaaS apps, basic network troubleshooting) ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Developers don't need onboarding, do they? 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