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# Senior Customer Experience Specialist - Order Mgmt & Sap

- **Company:** DSM
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft PowerPoint, SAP (Applications), SAP Sales and Distribution
- **Published:** August 5, 2026
- **Apply:** https://www.buscojobs.com.es/senior-customer-experience-specialist-order-mgmt-sap-en-madrid-ID-365506464

## About the Role

You will manage day-to-day order processing, coordinate with sales, logistics, and planning, and resolve customer inquiries in a fast-paced, global environment.
You'll leverage SAP SD, Excel and PowerPoint to monitor KPIs, drive continuous improvement, and build strong relationships with customers.
Fluency in English and French is required, with a proactive, collaborative approach.

## Description

DSM-Firmenich AG in Barcelona is seeking a Sr Specialist, Customer Experience to join our Perfumery team.You will manage day-to-day order processing, coordinate with sales, logistics, and planning, and resolve customer inquiries in a fast-paced, global environment.You'll leverage SAP SD, Excel and PowerPoint to monitor KPIs, drive continuous improvement, and build strong relationships with customers.Fluency in English and French is required, with a proactive, collaborative approach.#J-*****-Ljbffr


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