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# Senior Product Support Engineer: Ai-Driven Escalations

- **Company:** The Hotels Network
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Python (Programming Language), SQL Databases
- **Published:** August 5, 2026
- **Apply:** https://www.buscojobs.com.es/senior-product-support-engineer-ai-driven-escalations-en-madrid-ID-365468480

## About the Role

The ideal candidate has over 3 years of experience in a product support or engineering role, is skilled in Python and SQL, and possesses exceptional troubleshooting and analytical skills.
The position offers flexibility in working environment and various health benefits.

## Description

The Hotels Network is searching for a Senior Product Support Engineer to handle complex technical escalations within core product verticals in Barcelona, Spain.You will be the bridge between Customer Operations and Engineering, ensuring the best customer experience and mentoring your team.The ideal candidate has over 3 years of experience in a product support or engineering role, is skilled in Python and SQL, and possesses exceptional troubleshooting and analytical skills.The position offers flexibility in working environment and various health benefits.#J-*****-Ljbffr


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