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# Senior L2 Platform Support Engineer - Saas Ops

- **Company:** Gr8_Tech
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Bug Reporting
- **Published:** August 5, 2026
- **Apply:** https://www.buscojobs.com.es/senior-l-2-platform-support-engineer-saas-ops-en-madrid-ID-365485104

## About the Role

GR8_TECH is seeking a skilled L2 technical operations specialist to own investigation and localization of complex platform incidents, ensuring stability and fast resolution for microservice-based SaaS platforms.
You will troubleshoot cross-functional discrepancies, guide junior engineers, and generate high-quality bug reports with full logs and impact summaries.
Fluency in English (B1-B2) and Ukrainian or Russian is required.
#J-*****-Ljbffr

## Description

GR8_TECH is seeking a skilled L2 technical operations specialist to own investigation and localization of complex platform incidents, ensuring stability and fast resolution for microservice-based SaaS platforms.You will troubleshoot cross-functional discrepancies, guide junior engineers, and generate high-quality bug reports with full logs and impact summaries.Fluency in English (B1-B2) and Ukrainian or Russian is required.#J-*****-Ljbffr


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